Registered from 1 April 2013.
GP practice · independent evidence profile
Upton Lane Medical Centre
75-77 Upton Lane, Forest Gate, London, E7 9PB
CQC location 1-545390829NHS organisation code F84014
A registered address may be where care is managed rather than delivered.
ODS code F84014. Data refreshed 31 August 2026.
Location and contact
75-77 Upton Lane, Forest Gate, London, E7 9PB
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Upton Lane Medical Centre
Assessment dated 22 February 2024. Published 11 April 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Patient feedback from the 2019 to 2023 national GP survey, showed they had made some improvements but had remained consistently below the national average for positive feedback. The practice’s own patient survey in 2023 demonstrated some improvements. The practice had reviewed the feedback and taken action to improve. The provider submitted their friends and family feedback from October 2023 to February 2024 which demonstrated out of 376 patients’ responses approximately 95% of patients surveyed were 'extremely likely' or 'likely' to recommend the practice.
GP Patient Survey 2026
What registered patients reported
89 completed questionnaires · 11.3% response rate.
Overall experience was good
Confidence interval 58.5%–79.8%Experience of contacting the practice was good
Confidence interval 53.4%–75.9%Last appointment met the patient’s needs
Confidence interval 76.1%–92.8%Healthcare professional was good at listening
Confidence interval 64.2%–84.7%Healthcare professional treated the patient with care and concern
Confidence interval 60.4%–81.8%Patient had confidence and trust in the healthcare professional
Confidence interval 74.3%–91.8%Reception and administrative team were helpful
Confidence interval 53.5%–76%Contacting the practice by phone was easy
Confidence interval 47.9%–71.7%Contacting the practice through its website was easy
Confidence interval 38.3%–64.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Upton Lane Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
24 December 2019GoodCQC rating history
13 December 2018Requires improvementCQC rating history
1 May 2018InadequateCQC rating history
2 March 2017Requires improvementCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.