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GP practice · independent evidence profile

Haden Vale Medical Practice

50 Barrs Road, Cradley Heath, West Midlands, B64 7HG

CQC location 1-545371868NHS organisation code M88043
Current overall CQC ratingGoodAssessment dated 7 May 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered address50 Barrs Road, Cradley Heath, West Midlands, B64 7HG

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Black Country Integrated Care Board

ODS code M88043. Data refreshed 31 August 2026.

Location and contact

50 Barrs Road, Cradley Heath, West Midlands, B64 7HG

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
62%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
62%

This service is safe

Well-led

Good
64%

This service is well-led

Latest published evidence

Ongoing Assessment for Haden Vale Medical Practice

Assessment dated 7 May 2025. Published 3 September 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. Negative feedback on access was received through comments to the CQC. The practice were actively trying to encourage people to join a patient participation group (PPG), at the time of the assessment, this was still at planning stage. The provider had ran a coffee morning for the past 18 years to provide a place for patients to meet. This was originally ran by the elderly care co-ordinator, but in the past 2 years the social prescriber was organising this event.

GP Patient Survey 2026

What registered patients reported

93 completed questionnaires · 21.3% response rate.

78.7%

Overall experience was good

Confidence interval 64.8%–88.1%
71.9%

Experience of contacting the practice was good

Confidence interval 57.4%–82.9%
77.6%

Last appointment met the patient’s needs

Confidence interval 63.2%–87.4%
84.5%

Healthcare professional was good at listening

Confidence interval 71.2%–92.4%
79.1%

Healthcare professional treated the patient with care and concern

Confidence interval 65.1%–88.5%
87.3%

Patient had confidence and trust in the healthcare professional

Confidence interval 74.5%–94.2%
92.5%

Reception and administrative team were helpful

Confidence interval 81%–97.3%
63.9%

Contacting the practice by phone was easy

Confidence interval 49.2%–76.4%
56.5%

Contacting the practice through its website was easy

Confidence interval 30.2%–79.6%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Haden Vale Medical Practice

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

7 July 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.