Registered from 1 April 2013.
GP practice · independent evidence profile
Redlam Surgery
62-64 Redlam, Blackburn, BB2 1UW
CQC location 1-545369564NHS organisation code P81061
A registered address may be where care is managed rather than delivered.
ODS code P81061. Data refreshed 31 August 2026.
Location and contact
62-64 Redlam, Blackburn, BB2 1UW
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Redlam Surgery
Assessment dated 28 May 2026. Published 22 June 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience. We did this by reviewing feedback that was available to us. People were usually positive about the quality of their care and treatment, saying staff treated them with kindness and compassion. The 2025 National GP Patient Survey showed most people were satisfied, with 79% of patients saying they had a good overall experience of the practice. This was compared to 78% locally and 75% nationally. Recent Friends and Family Test results were also positive.
GP Patient Survey 2026
What registered patients reported
113 completed questionnaires · 22.7% response rate.
Overall experience was good
Confidence interval 78.4%–86.5%Experience of contacting the practice was good
Confidence interval 79.6%–87.6%Last appointment met the patient’s needs
Confidence interval 90.7%–96%Healthcare professional was good at listening
Confidence interval 83.1%–90.5%Healthcare professional treated the patient with care and concern
Confidence interval 83.9%–91.1%Patient had confidence and trust in the healthcare professional
Confidence interval 91.5%–96.6%Reception and administrative team were helpful
Confidence interval 86.9%–93.4%Contacting the practice by phone was easy
Confidence interval 79.1%–87.2%Contacting the practice through its website was easy
Confidence interval 48.2%–69.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Redlam Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
6 January 2017GoodCQC rating history
30 September 2016Requires improvementCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.