Registered from 1 April 2013.
GP practice · independent evidence profile
St Mary’s Surgery
Applethwaite, Windermere, Cumbria, LA23 1BA
CQC location 1-544669440NHS organisation code A82070
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A registered address may be where care is managed rather than delivered.
Area information from the registered record does not establish who funds or commissions this service. ODS code A82070. Data refreshed 8 November 2026.
Location and contact
Applethwaite, Windermere, Cumbria, LA23 1BA
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Dr Roberts, Mr Eddy, Dr O’Sullivan, Dr Hughes, Dr Cook & Dr Halcrow
Assessment dated 12 May 2026. Published 20 October 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we asked the practice to share CQC’s Give Feedback on Care webform with people who had used the service in the last 12 months. We received 140 responses with 137 of feedback from patients being highly positive of the staff and service. People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. There was an active patient participation group (PPG) who represented the views of people using the service. Managers made positive changes because of feedback received, such as redevelopment plans of the main site in Windermere to accommodate more clinical rooms and placing a board in the waiting area with photographs and roles of all staff on-site.
GP Patient Survey 2026
What registered patients reported
106 completed questionnaires · 37.5% response rate.
Overall experience was good
Confidence interval 82.5%–94.6%Experience of contacting the practice was good
Confidence interval 82.3%–94.5%Last appointment met the patient’s needs
Confidence interval 92.1%–99.2%Healthcare professional was good at listening
Confidence interval 89.6%–98.3%Healthcare professional treated the patient with care and concern
Confidence interval 83.6%–95.3%Patient had confidence and trust in the healthcare professional
Confidence interval 94%–99.8%Reception and administrative team were helpful
Confidence interval 88.3%–97.7%Contacting the practice by phone was easy
Confidence interval 81.3%–93.9%Contacting the practice through its website was easy
Confidence interval 37.3%–72.7%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
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Community experiences
Patient reviews of St Mary’s Surgery
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
10 March 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.