Registered from 1 April 2013.
GP practice · independent evidence profile
Woodsetton Medical Centre
40 Bourne Street, Woodsetton, Dudley, West Midlands, DY3 1AF
CQC location 1-544379162NHS organisation code M87016
A registered address may be where care is managed rather than delivered.
ODS code M87016. Data refreshed 31 August 2026.
Location and contact
40 Bourne Street, Woodsetton, Dudley, West Midlands, DY3 1AF
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Woodsetton Medical Centre
Assessment dated 8 May 2025. Published 15 December 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with the quality of care and treatment received. 84% of respondents to the National GP Patient Survey stated they were involved as much as they wanted to be in decisions about their care and treatment, 92% of respondents stated they had confidence and trust in the healthcare professional they saw or spoke to in their last general practice appointment and 90% of patient felt their needs were met during their last appointment. However, results from the survey suggested there was dissatisfaction regarding access to the service, with 37% of respondents to the survey stating they found it easy to get through to the GP practice by phone. The practice had a Patient Participation Group (PPG) in place to represent the views of patients, though uptake remained low despite efforts to increase engagement. In addition, the practice actively participated in the wider Primary Care Network (PCN) PPG, ensuring patient perspectives were represented at a locality level.
GP Patient Survey 2026
What registered patients reported
98 completed questionnaires · 22.4% response rate.
Overall experience was good
Confidence interval 56.4%–77.3%Experience of contacting the practice was good
Confidence interval 59.4%–80%Last appointment met the patient’s needs
Confidence interval 80.2%–94.6%Healthcare professional was good at listening
Confidence interval 72.1%–89.6%Healthcare professional treated the patient with care and concern
Confidence interval 70.6%–88.6%Patient had confidence and trust in the healthcare professional
Confidence interval 77.6%–93.2%Reception and administrative team were helpful
Confidence interval 66.7%–85.8%Contacting the practice by phone was easy
Confidence interval 45.3%–67.9%Contacting the practice through its website was easy
Confidence interval 30.7%–66.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Woodsetton Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
18 January 2017Inspected but not ratedCQC rating history
4 February 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.