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GP practice · independent evidence profile

Goodcare Practice

Grand Union Village Centre, Taywood Rd,off Brick Lane, Northolt, Middlesex, UB5 6WL

CQC location 1-544257468NHS organisation code E85712
Current overall CQC ratingGoodAssessment dated 23 September 2024
Active registrationRegistered

Registered from 1 April 2013.

Registered addressGrand Union Village Centre, Taywood Rd,off Brick Lane, Northolt, Middlesex, UB5 6WL

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS West and North London Integrated Care Board

ODS code E85712. Data refreshed 31 August 2026.

Location and contact

Grand Union Village Centre, Taywood Rd,off Brick Lane, Northolt, Middlesex, UB5 6WL

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
79%

This service is well-led

Latest published evidence

Ongoing Assessment for Goodcare Practice

Assessment dated 23 September 2024. Published 4 April 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

We did not receive a lot of patient feedback; we asked the practice to share details on the practice website of CQC Give Feedback on Care process. Give Feedback on Care allows patients to comment directly to CQC on the care they have received. We received 1 positive comment and 1 negative comment from patients via Give Feedback on Care forms. We spoke with 2 members of the Patient Participation Group (PPG), they provided positive feedback about the practice. They felt the practice engaged and communicated with them well and felt the practice had listened to their feedback. They also fed back they could get an urgent appointment if required. Feedback from patients via the annual national patient survey showed the practice scored slightly below national averages for people’s experiences of health and care. The practice was aware of this and had reviewed, analysed and undertaken their own patient survey. They, had also reviewed Friends and Family feedback and complaints made to the practice and used this information to improve the service provided.

GP Patient Survey 2026

What registered patients reported

91 completed questionnaires · 14.4% response rate.

65.2%

Overall experience was good

Confidence interval 50.5%–77.5%
60.2%

Experience of contacting the practice was good

Confidence interval 45.3%–73.4%
87.7%

Last appointment met the patient’s needs

Confidence interval 73.9%–94.7%
76.8%

Healthcare professional was good at listening

Confidence interval 62.3%–86.9%
83.1%

Healthcare professional treated the patient with care and concern

Confidence interval 69.4%–91.5%
85.1%

Patient had confidence and trust in the healthcare professional

Confidence interval 71.3%–92.9%
69.3%

Reception and administrative team were helpful

Confidence interval 54.5%–81%
37.4%

Contacting the practice by phone was easy

Confidence interval 24.4%–52.4%
48%

Contacting the practice through its website was easy

Confidence interval 30.2%–66.3%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Goodcare Practice

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

5 October 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.