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GP practice · independent evidence profile

Calder View Surgery

Dewsbury Primary Care Centre, Wellington Road, Dewsbury, West Yorkshire, WF13 1HN

CQC location 1-543192597NHS organisation code B85004
Current overall CQC ratingGoodAssessment dated 18 May 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressDewsbury Primary Care Centre, Wellington Road, Dewsbury, West Yorkshire, WF13 1HN

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS West Yorkshire Integrated Care Board

ODS code B85004. Data refreshed 1 September 2026.

Location and contact

Dewsbury Primary Care Centre, Wellington Road, Dewsbury, West Yorkshire, WF13 1HN

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
80%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
79%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Calder View Surgery

Assessment dated 18 May 2025. Published 1 September 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

The practice encouraged and used feedback from patients who used the service to make improvements. As part of this assessment, we reviewed patient feedback data available from the National GP Patient Survey (2025) and the NHS Friends and Family Test (FFT). Feedback from the National GP Patient Survey (2025) were above national averages. For outcomes in relation to kindness, compassion and dignity, we found 92% responded positively to the overall experience of the practice (national average 75%), 94% felt the healthcare professional was very good or fairly good at listening to them (national average 87%), 97% had confidence and trust in the healthcare professional they saw or spoke to (national average 93%), 93% felt the healthcare professional was very good or fairly good at treating them with care and concern (national average 86%), 93% felt they were involved as much as they wanted to be in decisions about their care and treatment (national average 91%) and 94% felt the reception and administrative team were helpful (national average 83%). Feedback regarding access showed that 89% responded positively to the overall experience of contacting the practice (national average 70%) and 81% responded positively to how easy it was to contact the practice by phone (national average 53%). The FFT data collected by the practice for the period September 2024 to June 2025, of which there were 2,053 responses, showed 96% of patients found the practice to be very good or good. We also invited patients to share their experience of the service they received via the Give Feedback on Care form on the Care Quality Commission’s website. However, we did not receive any feedback.

GP Patient Survey 2026

What registered patients reported

96 completed questionnaires · 21.8% response rate.

88.9%

Overall experience was good

Confidence interval 82.4%–93.2%
84.6%

Experience of contacting the practice was good

Confidence interval 77.4%–89.8%
94.3%

Last appointment met the patient’s needs

Confidence interval 88.8%–97.2%
90.6%

Healthcare professional was good at listening

Confidence interval 84.3%–94.5%
94.4%

Healthcare professional treated the patient with care and concern

Confidence interval 89%–97.2%
96.3%

Patient had confidence and trust in the healthcare professional

Confidence interval 91.4%–98.5%
94.6%

Reception and administrative team were helpful

Confidence interval 89.3%–97.3%
79.5%

Contacting the practice by phone was easy

Confidence interval 71.7%–85.6%
72.5%

Contacting the practice through its website was easy

Confidence interval 59.4%–82.6%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Calder View Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

1 June 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.