Registered from 1 April 2013.
GP practice · independent evidence profile
Studholme Medical Centre
50 Church Road, Ashford, Middlesex, TW15 2TU
CQC location 1-542971209NHS organisation code H81009
A registered address may be where care is managed rather than delivered.
ODS code H81009. Data refreshed 31 August 2026.
Location and contact
50 Church Road, Ashford, Middlesex, TW15 2TU
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Studholme Medical Centre
Assessment dated 20 August 2024. Published 8 April 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
We received mixed feedback from people who use the service. People were generally positive about their experience of care and treatment from the practice, however some people also reported difficulty accessing appointments and at times felt that their symptoms had been dismissed by clinicians. Results from the National GP Patient Survey 2024 showed patients found it difficult to contact the practice by phone and their last experience of contacting the service was significantly lower than that experienced by an average patient in England. We asked the provider to share details of the CQC’sGive Feedback on Care link on the provider’s website, where people were invited to share their experience of the service with CQC. In the last twelve months we received feedback from 91 people who used the service. Approximately half were positive and patient comments indicated a high level of satisfaction with members of the staff team and the care and treatment they had received. The other half provided mixed or negative feedback with the main themes being access, lack of empathy displayed by staff and difficulty raising concerns.
GP Patient Survey 2026
What registered patients reported
91 completed questionnaires · 23.9% response rate.
Overall experience was good
Confidence interval 43.9%–79.4%Experience of contacting the practice was good
Confidence interval 41.2%–78%Last appointment met the patient’s needs
Confidence interval 70.2%–96.1%Healthcare professional was good at listening
Confidence interval 62.5%–92.5%Healthcare professional treated the patient with care and concern
Confidence interval 62.3%–92.5%Patient had confidence and trust in the healthcare professional
Confidence interval 68.6%–95.9%Reception and administrative team were helpful
Confidence interval 49.2%–83.7%Contacting the practice by phone was easy
Confidence interval 20.1%–56.5%Contacting the practice through its website was easy
Confidence interval 40.3%–78.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Studholme Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
9 June 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
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