Registered from 1 April 2013.
GP practice · independent evidence profile
Tollgate Medical Centre
220 Tollgate Road, London, E6 5JS
CQC location 1-542785477NHS organisation code F84093
A registered address may be where care is managed rather than delivered.
ODS code F84093. Data refreshed 31 August 2026.
Location and contact
220 Tollgate Road, London, E6 5JS
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Tollgate Medical Centre
Assessment dated 9 September 2024. Published 3 April 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Feedback from patients and staff was mainly positive about the service. The practice’s results from the latest GP patient survey showed it was in line with the local and national averages, and over 80% of the respondents felt their healthcare professional was good or very good at listening to them. The patients we spoke with told us they had timely access to care and treatment. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made positive changes because of feedback, such as implementing a new telephony system.
GP Patient Survey 2026
What registered patients reported
93 completed questionnaires · 14.9% response rate.
Overall experience was good
Confidence interval 44.4%–86.5%Experience of contacting the practice was good
Confidence interval 39.4%–83.3%Last appointment met the patient’s needs
Confidence interval 53.8%–93.4%Healthcare professional was good at listening
Confidence interval 57.6%–94.6%Healthcare professional treated the patient with care and concern
Confidence interval 59%–95.3%Patient had confidence and trust in the healthcare professional
Confidence interval 58.6%–95.2%Reception and administrative team were helpful
Confidence interval 49.4%–90.3%Contacting the practice by phone was easy
Confidence interval 25.3%–71.5%Contacting the practice through its website was easy
Confidence interval 29.2%–76.1%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Tollgate Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
28 September 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.