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GP practice · independent evidence profile

Theale Medical Centre

Englefield Road, Theale, Reading, Berkshire, RG7 5AS

CQC location 1-542683655NHS organisation code K81077
Current overall CQC ratingGoodAssessment dated 9 February 2024
Active registrationRegistered

Registered from 1 April 2013.

Registered addressEnglefield Road, Theale, Reading, Berkshire, RG7 5AS

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Thames Valley Integrated Care Board

ODS code K81077. Data refreshed 31 August 2026.

Location and contact

Englefield Road, Theale, Reading, Berkshire, RG7 5AS

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Theale Medical Centre

Assessment dated 9 February 2024. Published 9 April 2024.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

Patients’ feedback was used to improve access for people. The leaders at the practice continually monitored the appointment system, access, and patient satisfaction survey and has taken several actions to improve this. They identified busy periods to ensure patient demand was managed and responded to in a timely manner. One of the recent improvements made to the appointment provision in the last year was that the practice was now offering more face-to-face appointments to its patients.

GP Patient Survey 2026

What registered patients reported

124 completed questionnaires · 32% response rate.

81.5%

Overall experience was good

Confidence interval 74.2%–87.1%
70.9%

Experience of contacting the practice was good

Confidence interval 62.7%–77.9%
92.6%

Last appointment met the patient’s needs

Confidence interval 86.7%–96%
89.6%

Healthcare professional was good at listening

Confidence interval 83.1%–93.8%
82.6%

Healthcare professional treated the patient with care and concern

Confidence interval 75%–88.2%
92%

Patient had confidence and trust in the healthcare professional

Confidence interval 85.9%–95.6%
84.1%

Reception and administrative team were helpful

Confidence interval 77%–89.3%
52.6%

Contacting the practice by phone was easy

Confidence interval 44%–61.1%
65.6%

Contacting the practice through its website was easy

Confidence interval 55.6%–74.4%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Theale Medical Centre

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

13 December 2021GoodCQC rating history
6 September 2019Inspected but not ratedCQC rating history
24 April 2019Requires improvementCQC rating history
23 November 2017GoodCQC rating history
12 May 2017Requires improvementCQC rating history
12 November 2015GoodCQC rating history
19 February 2015GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.