Registered from 1 April 2013.
GP practice · independent evidence profile
The Whickham Practice
Whickham Cottage Medical Practice, Rectory Lane, Whickham, Newcastle Upon Tyne, Tyne and Wear, NE16 4PD
CQC location 1-542483265NHS organisation code A85020
A registered address may be where care is managed rather than delivered.
ODS code A85020. Data refreshed 31 August 2026.
Location and contact
Whickham Cottage Medical Practice, Rectory Lane, Whickham, Newcastle Upon Tyne, Tyne and Wear, NE16 4PD
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is exceptionally effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for The Whickham Practice
Assessment dated 18 June 2026. Published 28 July 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the service. This included speaking with people using the service at the time of our assessment and reviewing other feedback available to us. People were positive about the quality of their care and treatment. They described how staff treated them with kindness and compassion and respected their privacy. This was mirrored in the results of recent surveys, including the 2025 National GP Patient Survey, which showed most people were satisfied. For example, 86.2% of respondents reported their overall experience was positive (compared to an England average of 75.4%). There was an active but small patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how leaders made positive changes because of feedback. For example, improving physical access to the building by installing an inner automatic door.
GP Patient Survey 2026
What registered patients reported
98 completed questionnaires · 35.6% response rate.
Overall experience was good
Confidence interval 58.3%–92.9%Experience of contacting the practice was good
Confidence interval 54.8%–90.9%Last appointment met the patient’s needs
Confidence interval 67%–97.1%Healthcare professional was good at listening
Confidence interval 64.4%–95.7%Healthcare professional treated the patient with care and concern
Confidence interval 63%–95.2%Patient had confidence and trust in the healthcare professional
Confidence interval 69.5%–97.7%Reception and administrative team were helpful
Confidence interval 67.8%–97.2%Contacting the practice by phone was easy
Confidence interval 44.1%–84.1%Contacting the practice through its website was easy
Confidence interval 22.5%–79.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Whickham Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
6 July 2018GoodCQC rating history
16 April 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.