Registered from 1 April 2013.
GP practice · independent evidence profile
The Lonsdale Medical Centre
24 Lonsdale Road, London, NW6 6RR
CQC location 1-542428515NHS organisation code E84025
A registered address may be where care is managed rather than delivered.
ODS code E84025. Data refreshed 31 August 2026.
Location and contact
24 Lonsdale Road, London, NW6 6RR
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for The Lonsdale Medical Centre
Assessment dated 4 February 2025. Published 11 August 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People held positive views about the quality of the care and treatment provided by the practice. Recent survey results from the National GP Patient Survey 2025 showed the practice had improved its scores on the quality of people’s experience and access to the service since the previous year and had achieved scores in line with the national average in 2025. We received comments from 78 people who provided feedback about the practice at the time of the assessment. Most of these comments (85%) were wholly positive about the service with people reporting they found it straightforward to book an appointment. Many people also described the practice team as professional, caring and supportive. Critical comments included frustrations with the online and telephone systems; not receiving responses to emails and being unable to book timely support for wound dressings. However, a common theme among the comments was that people had observed improvements at the practice recently. Some people highlighted examples of excellent, person-centred care and the positive impact of this on their lives, for example, when managing mental health problems or in relation to palliative care and bereavement.
GP Patient Survey 2026
What registered patients reported
107 completed questionnaires · 16.2% response rate.
Overall experience was good
Confidence interval 44.2%–84.4%Experience of contacting the practice was good
Confidence interval 36.7%–78.8%Last appointment met the patient’s needs
Confidence interval 62.4%–95.5%Healthcare professional was good at listening
Confidence interval 57.5%–93.6%Healthcare professional treated the patient with care and concern
Confidence interval 59.2%–94.2%Patient had confidence and trust in the healthcare professional
Confidence interval 63.1%–96.2%Reception and administrative team were helpful
Confidence interval 50.7%–89.1%Contacting the practice by phone was easy
Confidence interval 19.8%–63.1%Contacting the practice through its website was easy
Confidence interval 18.3%–69.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Lonsdale Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
18 September 2017GoodCQC rating history
21 October 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.