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GP practice · independent evidence profile

Drs Thachankary and Krishnan

The Surgery, Stuart Road, Pontefract, West Yorkshire, WF8 4PQ

CQC location 1-542419985NHS organisation code B87015
Current overall CQC ratingGoodAssessment dated 13 February 2026
Active registrationRegistered

Registered from 1 April 2013.

Registered addressThe Surgery, Stuart Road, Pontefract, West Yorkshire, WF8 4PQ

A registered address may be where care is managed rather than delivered.

Health-system areaNHS West Yorkshire Integrated Care Board

Area information from the registered record does not establish who funds or commissions this service. ODS code B87015. Data refreshed 19 October 2026.

Location and contact

The Surgery, Stuart Road, Pontefract, West Yorkshire, WF8 4PQ

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
0%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
0%

This service is responsive

Safe

Good
69%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Drs Thachankary and Krishnan

Assessment dated 13 February 2026. Published 12 October 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

As part of the assessment, we reviewed the most recent 2026 National GP Patient Survey, NHS Friends and Family Test (FFT), and also asked the provider to invite patients to share their experience of the service via the Give Feedback on Care section on the Care Quality Commission’s website. Results from the National GP Patient Survey, showed mixed patient satisfaction with services. For example, 92% of patients felt their needs were met during their last general practice appointment (local and national averages 90%), however only 72% of respondents described their overall experience of this GP practice as good (local average 76% and national average 77%). Data from the NHS Friends and Family Test for June, July and August 2026 showed that an average of 90.3% of patients rated the practice good or very good. Feedback from 3 care homes supported by the provider indicated that they were generally satisfied with the care provided, although some specific areas of concern were noted. We received 12 Give Feedback on Care responses from patients leading up to our assessment. All the responses were positive about the level of care they received, with some mentioning recent improvements within the service. As part of our assessment, we spoke with a member of the practice’s patient participation group (PPG). The PPG member said the group worked well with the practice team and felt that their views and feedback were listened to.

GP Patient Survey 2026

What registered patients reported

102 completed questionnaires · 22.7% response rate.

72.5%

Overall experience was good

Confidence interval 64.3%–79.3%
65.2%

Experience of contacting the practice was good

Confidence interval 56.8%–72.8%
92.1%

Last appointment met the patient’s needs

Confidence interval 86.2%–95.6%
78.3%

Healthcare professional was good at listening

Confidence interval 70.3%–84.6%
75%

Healthcare professional treated the patient with care and concern

Confidence interval 66.8%–81.7%
91.8%

Patient had confidence and trust in the healthcare professional

Confidence interval 85.8%–95.5%
89.4%

Reception and administrative team were helpful

Confidence interval 83%–93.6%
47.8%

Contacting the practice by phone was easy

Confidence interval 39.2%–56.5%
46.3%

Contacting the practice through its website was easy

Confidence interval 33.7%–59.4%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

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Community experiences

Patient reviews of Drs Thachankary and Krishnan

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

20 July 2023GoodCQC rating history
13 January 2022Requires improvementCQC rating history
19 August 2021InadequateCQC rating history
26 May 2021InadequateCQC rating history
5 July 2016GoodCQC rating history
9 December 2014Inspected but not ratedCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.