Registered from 1 April 2013.
GP practice · independent evidence profile
Drs Thachankary and Krishnan
The Surgery, Stuart Road, Pontefract, West Yorkshire, WF8 4PQ
A registered address may be where care is managed rather than delivered.
ODS code B87015. Data refreshed 1 September 2026.
Location and contact
The Surgery, Stuart Road, Pontefract, West Yorkshire, WF8 4PQ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Drs. Sreelatha and Thachankary
Assessment dated 13 February 2025. Published 26 June 2025.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
As part of this assessment, we reviewed the most recent National GP Patient Survey, the NHS Friends and Family Test (FFT), and asked the practice to invite patients to share their experience of the service they received via the Give Feedback on Care form on the Care Quality Commission website. Patients were generally satisfied with services and shared positive feedback regarding staff. There was an active patient participation group (PPG) which represented the views of people using the service, we spoke with a member of the PPG who shared positive feedback.
GP Patient Survey 2026
What registered patients reported
102 completed questionnaires · 22.7% response rate.
Overall experience was good
Confidence interval 64.3%–79.3%Experience of contacting the practice was good
Confidence interval 56.8%–72.8%Last appointment met the patient’s needs
Confidence interval 86.2%–95.6%Healthcare professional was good at listening
Confidence interval 70.3%–84.6%Healthcare professional treated the patient with care and concern
Confidence interval 66.8%–81.7%Patient had confidence and trust in the healthcare professional
Confidence interval 85.8%–95.5%Reception and administrative team were helpful
Confidence interval 83%–93.6%Contacting the practice by phone was easy
Confidence interval 39.2%–56.5%Contacting the practice through its website was easy
Confidence interval 33.7%–59.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Drs Thachankary and Krishnan
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Regulated activities
Specialisms
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.