Registered from 1 April 2013.
GP practice · independent evidence profile
Stonecot Surgery
115 Epsom Road, Sutton, Surrey, SM3 9EY
CQC location 1-542370297NHS organisation code H85076
A registered address may be where care is managed rather than delivered.
ODS code H85076. Data refreshed 31 August 2026.
Location and contact
115 Epsom Road, Sutton, Surrey, SM3 9EY
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is exceptionally effective
Responsive
This service is exceptionally responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Stonecot Surgery
Assessment dated 11 December 2025. Published 13 May 2026.
What CQC reported
The service is performing exceptionally well.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. For some aspects, people were significantly more satisfied than people who were patients at other practices. 84% said that their experience of contacting their GP practice was good (above the national average of 70%). 76% said that it was easy to get through to the contact their GP practice on the phone (significantly above the national average of 53%). 92% of people who responded to the NHS Friends and Family Test NHS Friends and Family Test in 2025 said that they would be likely or likely to recommend the practice. The practice received an average of 195 responses a month. We saw similar responses for January and February 2026. For this assessment we received feedback from 174 people, of which 162 were wholly positive about the care they received. The practice looked after older people at 2nursing/residential homes. The practice had surveyed staff in different roles to understand how care could be improved. The survey found 100% satisfaction with the accessibility and responsiveness of GPs. The practice created an action plan to address the area where there was not complete satisfaction (prescribing processes). There was an active patient participation group (PPG) who represented the views of people using the service. A representative described how managers worked with the group to seek feedback and discuss potential improvements.
GP Patient Survey 2026
What registered patients reported
115 completed questionnaires · 23.9% response rate.
Overall experience was good
Confidence interval 69.8%–87%Experience of contacting the practice was good
Confidence interval 62.6%–81.8%Last appointment met the patient’s needs
Confidence interval 79.8%–94.1%Healthcare professional was good at listening
Confidence interval 79.9%–94%Healthcare professional treated the patient with care and concern
Confidence interval 75.7%–91.5%Patient had confidence and trust in the healthcare professional
Confidence interval 80.5%–94.4%Reception and administrative team were helpful
Confidence interval 76.8%–92.1%Contacting the practice by phone was easy
Confidence interval 49.5%–70.5%Contacting the practice through its website was easy
Confidence interval 31.7%–61%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Stonecot Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
7 March 2017GoodCQC rating history
30 January 2014Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.