Registered from 1 April 2013.
GP practice · independent evidence profile
Chelford Surgery
Elmstead Road, Chelford, Macclesfield, Cheshire, SK11 9BS
CQC location 1-542179369NHS organisation code N81069
A registered address may be where care is managed rather than delivered.
ODS code N81069. Data refreshed 31 August 2026.
Location and contact
Elmstead Road, Chelford, Macclesfield, Cheshire, SK11 9BS
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is exceptionally caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Chelford Surgery
Assessment dated 27 January 2025. Published 6 June 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The provider encouraged and used feedback from people who used the service to make improvements. Feedback we reviewed showed that patient experience of the service was highly positive. The results of the National GP Patient Survey were higher than local and national average scores for patient satisfaction. The results showed that patients felt positive about their overall experience of the service; patients felt listened to, treated with care and concern, involved in decisions about their care and treatment, and had confidence and trust in the healthcare professionals. Recent results from the NHS Friends and Family Test, showed people were positive about their experience of the service. There was an active Patient Participation Group (PPG) who represented the views of people using the service. Representatives from the PPG told us that the provider listened and made changes in response to their feedback and they were highly satisfied with the service provided. People who used the service were invited to provide feedback directly to CQC. All responses we received were highly positive and included comments that indicated that people felt listened to, they had been provided clear information to make an informed decision about their care and treatment. Staff were described as;‘extremely effective’, ‘very professional’, ‘helpful’, ‘kind’ and ‘compassionate’. Complaints were fully investigated and any learning was used to drive improvement.
GP Patient Survey 2026
What registered patients reported
117 completed questionnaires · 34.7% response rate.
Overall experience was good
Confidence interval 97%–99.9%Experience of contacting the practice was good
Confidence interval 94.3%–98.9%Last appointment met the patient’s needs
Confidence interval 96.9%–99.8%Healthcare professional was good at listening
Confidence interval 95.9%–99.5%Healthcare professional treated the patient with care and concern
Confidence interval 95.4%–99.3%Patient had confidence and trust in the healthcare professional
Confidence interval 98.2%–100%Reception and administrative team were helpful
Confidence interval 95.3%–99.3%Contacting the practice by phone was easy
Confidence interval 79.9%–89.8%Contacting the practice through its website was easy
Confidence interval 86.9%–95.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Chelford Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
28 July 2016GoodCQC rating history
18 October 2013Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.