Check My GPCare ratings, made clear
Search by postcode

GP practice · independent evidence profile

Fairfield PMS

The Fairfield Centre, 41-43 Fairfield Grove, Charlton, London, SE7 8TX

CQC location 1-542117448NHS organisation code G83044
Current overall CQC ratingGoodAssessment dated 5 August 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressThe Fairfield Centre, 41-43 Fairfield Grove, Charlton, London, SE7 8TX

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS South East London Integrated Care Board

ODS code G83044. Data refreshed 31 August 2026.

Location and contact

The Fairfield Centre, 41-43 Fairfield Grove, Charlton, London, SE7 8TX

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
80%

This service is caring

Effective

Good
71%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Fairfield PMS

Assessment dated 5 August 2025. Published 19 November 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

People were positive about the quality of their care and treatment. As part of our inspection, we requested feedback from patients. We received 4 responses, all of which were positive about the service. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed patients were satisfied with services. There was a Patient Participation Group (PPG) who represented the views of people using the service. Patients told us practice staff took concerns seriously. For example, patients had raised concerns about online consultation requests being implemented for all patients. However, patients had been reassured that people would be supported to complete the online forms and practice staff would complete forms for people who may not be able to access the internet.

GP Patient Survey 2026

What registered patients reported

114 completed questionnaires · 20.8% response rate.

82.5%

Overall experience was good

Confidence interval 71.6%–89.8%
77.9%

Experience of contacting the practice was good

Confidence interval 66.2%–86.3%
94.3%

Last appointment met the patient’s needs

Confidence interval 85.7%–97.8%
93.6%

Healthcare professional was good at listening

Confidence interval 84.9%–97.5%
90.8%

Healthcare professional treated the patient with care and concern

Confidence interval 81.3%–95.7%
99.7%

Patient had confidence and trust in the healthcare professional

Confidence interval 93.8%–100%
87.6%

Reception and administrative team were helpful

Confidence interval 77.4%–93.6%
55.3%

Contacting the practice by phone was easy

Confidence interval 43.1%–67%
68.6%

Contacting the practice through its website was easy

Confidence interval 55.2%–79.5%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Fairfield PMS

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

New

No approved community reviews yet.

Be the first to share a useful, factual experience.

Leave a review

Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

23 August 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.