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GP practice · independent evidence profile

Park Street Surgery

Park Street, Bootle, Merseyside, L20 3DF

CQC location 1-542011028NHS organisation code N84034
Current overall CQC ratingGoodAssessment dated 17 August 2021
Active registrationRegistered

Registered from 1 April 2013.

Registered addressPark Street, Bootle, Merseyside, L20 3DF

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Cheshire and Merseyside Integrated Care Board

ODS code N84034. Data refreshed 31 August 2026.

Location and contact

Park Street, Bootle, Merseyside, L20 3DF

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

GP Patient Survey 2026

What registered patients reported

95 completed questionnaires · 18.1% response rate.

82%

Overall experience was good

Confidence interval 68.8%–90.5%
65.8%

Experience of contacting the practice was good

Confidence interval 51.3%–77.8%
93.5%

Last appointment met the patient’s needs

Confidence interval 82.3%–97.8%
87.5%

Healthcare professional was good at listening

Confidence interval 74.7%–94.3%
87.9%

Healthcare professional treated the patient with care and concern

Confidence interval 75.3%–94.5%
94.6%

Patient had confidence and trust in the healthcare professional

Confidence interval 83.7%–98.4%
87.3%

Reception and administrative team were helpful

Confidence interval 74.4%–94.2%
47.7%

Contacting the practice by phone was easy

Confidence interval 33.7%–62%
62.3%

Contacting the practice through its website was easy

Confidence interval 40.7%–79.9%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Park Street Surgery

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

22 December 2022Inspected but not ratedCQC rating history
17 August 2021Rating recordCQC rating history
23 December 2019Requires improvementCQC rating history
17 June 2016Inspected but not ratedCQC rating history
22 January 2015GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.