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GP practice · independent evidence profile

The Endeavour Practice

The Cleveland Health Centre, 20 Cleveland Square, Middlesbrough, Cleveland, TS1 2NX

CQC location 1-541934060NHS organisation code A81023
Current overall CQC ratingGoodAssessment dated 6 June 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressThe Cleveland Health Centre, 20 Cleveland Square, Middlesbrough, Cleveland, TS1 2NX

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS North East and North Cumbria Integrated Care Board

ODS code A81023. Data refreshed 31 August 2026.

Location and contact

The Cleveland Health Centre, 20 Cleveland Square, Middlesbrough, Cleveland, TS1 2NX

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
69%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for The Endeavour Practice

Assessment dated 6 June 2025. Published 22 December 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. There was a virtual patient participation group (PPG) which had over 750 members. Practice leaders told us this was more representative of the practice population than the previous small group that attended face to face meetings. Representatives from the PPG described good care and easy to access services. The National GP Patient Survey 2025 data showed that 69% of respondents would describe their overall experience of this GP practice as good, which was lower than the national average of 75%. There was an increase in the approval rating within Friends and Family surveys from 2024 to 2025.

GP Patient Survey 2026

What registered patients reported

108 completed questionnaires · 15.8% response rate.

84.3%

Overall experience was good

Confidence interval 73.4%–91.3%
72.7%

Experience of contacting the practice was good

Confidence interval 60.4%–82.3%
94.8%

Last appointment met the patient’s needs

Confidence interval 86.1%–98.1%
90.4%

Healthcare professional was good at listening

Confidence interval 80.5%–95.6%
91.1%

Healthcare professional treated the patient with care and concern

Confidence interval 81.3%–96%
96.7%

Patient had confidence and trust in the healthcare professional

Confidence interval 88.7%–99.1%
89.6%

Reception and administrative team were helpful

Confidence interval 79.5%–95.1%
59%

Contacting the practice by phone was easy

Confidence interval 46.3%–70.6%
57.8%

Contacting the practice through its website was easy

Confidence interval 40.9%–73.1%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of The Endeavour Practice

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

21 January 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.