Registered from 1 April 2013.
GP practice · independent evidence profile
Martonside Medical Centre
1a Martonside Way, Middlesbrough, Cleveland, TS4 3BU
CQC location 1-541893327NHS organisation code A81020
A registered address may be where care is managed rather than delivered.
ODS code A81020. Data refreshed 31 August 2026.
Location and contact
1a Martonside Way, Middlesbrough, Cleveland, TS4 3BU
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Martonside Medical Centre
Assessment dated 25 September 2024. Published 14 February 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
There were some mixed views about the quality of their care and treatment. In the National GP Patient Survey 2024, reported experiences of being listened to and involved in decisions about their care, treatment and support were similar to local and England averages. But views on patient continuity, such as being able to see their preferred clinicians were much lower than average.
Patients reported overall lower levels of satisfaction with overall experience than average, but the practice’s own survey in November 2024 demonstrated some improvement to patient satisfaction levels.
GP Patient Survey 2026
What registered patients reported
89 completed questionnaires · 24.5% response rate.
Overall experience was good
Confidence interval 61.9%–84.4%Experience of contacting the practice was good
Confidence interval 45%–70.5%Last appointment met the patient’s needs
Confidence interval 80.3%–96.1%Healthcare professional was good at listening
Confidence interval 75.2%–93.3%Healthcare professional treated the patient with care and concern
Confidence interval 78.1%–95%Patient had confidence and trust in the healthcare professional
Confidence interval 86%–98.5%Reception and administrative team were helpful
Confidence interval 67.8%–88.8%Contacting the practice by phone was easy
Confidence interval 27.4%–53%Contacting the practice through its website was easy
Confidence interval 36.4%–68.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Martonside Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
11 July 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.