Registered from 1 April 2013.
GP practice · independent evidence profile
Gudge Heath Lane Surgery
187 Gudge Heath Lane, Fareham, Hampshire, PO15 6QA
CQC location 1-541772861NHS organisation code J82033
A registered address may be where care is managed rather than delivered.
ODS code J82033. Data refreshed 31 August 2026.
Location and contact
187 Gudge Heath Lane, Fareham, Hampshire, PO15 6QA
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Gudge Heath Lane Surgery
Assessment dated 25 June 2025. Published 12 November 2025.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
People were positive about the quality of their care and treatment they received. During our assessment, we found the people who gave feedback via the service’s Friends and Family Test (FFT) were largely positive and met or exceeded expected standards. For example, in June 2025, the service received 194 feedback responses which identified 97% would recommend the service and thought the service was positive. The service regularly reviewed feedback from people who used the service, identifying themes and trends where possible during monthly meetings. However, results from the National GP Patient Survey 2025 showed people described their overall experience of accessing the service could be improved. Leaders demonstrated they were aware of the challenges to accessing the service and had acted to improve this, such as implementing a new artificial intelligence triage system to support pathways into the service. The service had monitored results from staff surveys and feedback. A review of themes and trends indicated a positive working culture amongst the clinical team and staff were regularly updated with any service changes or for monitoring performance.
GP Patient Survey 2026
What registered patients reported
87 completed questionnaires · 32.8% response rate.
Overall experience was good
Confidence interval 54.6%–74.3%Experience of contacting the practice was good
Confidence interval 39.6%–60.5%Last appointment met the patient’s needs
Confidence interval 79.9%–93.9%Healthcare professional was good at listening
Confidence interval 69.4%–86.8%Healthcare professional treated the patient with care and concern
Confidence interval 69.4%–87.1%Patient had confidence and trust in the healthcare professional
Confidence interval 82.4%–95.3%Reception and administrative team were helpful
Confidence interval 68%–85.6%Contacting the practice by phone was easy
Confidence interval 14.7%–32.7%Contacting the practice through its website was easy
Confidence interval 32.8%–55.9%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Gudge Heath Lane Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
23 December 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
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