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GP practice · independent evidence profile

Hawthorn Drive Surgery

206 Hawthorn Drive, Ipswich, Suffolk, IP2 0QQ

CQC location 1-541292564NHS organisation code D83056
Current overall CQC ratingGoodAssessment dated 20 March 2024
Active registrationRegistered

Registered from 1 April 2013.

Registered address206 Hawthorn Drive, Ipswich, Suffolk, IP2 0QQ

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Norfolk and Suffolk Integrated Care Board

ODS code D83056. Data refreshed 6 September 2026.

Location and contact

206 Hawthorn Drive, Ipswich, Suffolk, IP2 0QQ

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Hawthorn Drive Surgery

Assessment dated 20 March 2024. Published 13 September 2024.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

According to the National GP Patient Survey results the practice had continued to perform above national ‘access’ averages for all key indicators. However, there had been a downward trend in satisfaction rates for all indicators except the question about patient satisfaction with the appointments they were offered. One comment was posted on the NHS.uk website about difficulty getting an appointment. Healthwatch received 2 positive reviews in the last 24 months about the care provided, and 1 negative review with concerns about access to prescriptions.

GP Patient Survey 2026

What registered patients reported

91 completed questionnaires · 20.2% response rate.

76%

Overall experience was good

Confidence interval 61.3%–86.4%
75.3%

Experience of contacting the practice was good

Confidence interval 60.3%–86%
83.6%

Last appointment met the patient’s needs

Confidence interval 69.2%–92.1%
85.2%

Healthcare professional was good at listening

Confidence interval 71.3%–93%
84.1%

Healthcare professional treated the patient with care and concern

Confidence interval 69.9%–92.3%
92.8%

Patient had confidence and trust in the healthcare professional

Confidence interval 80.5%–97.6%
77.3%

Reception and administrative team were helpful

Confidence interval 62.3%–87.5%
59.9%

Contacting the practice by phone was easy

Confidence interval 44.3%–73.7%
53.9%

Contacting the practice through its website was easy

Confidence interval 28.4%–77.5%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Hawthorn Drive Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

12 December 2019GoodCQC rating history
19 November 2018Requires improvementCQC rating history
10 August 2017GoodCQC rating history
23 March 2017Inspected but not ratedCQC rating history
19 January 2017InadequateCQC rating history
16 August 2013Published CQC reportSee the official record for the report

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.