Registered from 1 April 2013.
GP practice · independent evidence profile
Bishop's Close Medical Practice
Spennymoor Health Centre, Bishop's Close, Spennymoor, County Durham, DL16 6ED
CQC location 1-541276531NHS organisation code A83052
A registered address may be where care is managed rather than delivered.
ODS code A83052. Data refreshed 31 August 2026.
Location and contact
Spennymoor Health Centre, Bishop's Close, Spennymoor, County Durham, DL16 6ED
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Bishop's Close Medical Practice
Assessment dated 22 July 2026. Published 27 August 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from people who used the practice to understand their views and experience. This included feedback received by CQC and data from the latest National GP Patient Survey. The practice collected other feedback via their social media page, google reviews, thank you cards and emails. People were very positive about the quality of their care and treatment. They described how staff treated them with kindness and compassion and respected their privacy. Results of the National GP Patient Survey (January to March 2026) showed people were very satisfied with the service, with 82% of people responding positively to their overall experience at the practice (the national average was 77%). There was an active patient participation group (PPG) who represented the views and experiences of people using the service. PPG representatives told us that leaders listened to feedback and made positive changes as a result. For example, an annual health check was introduced for patients aged over 65 who did not have a long-term condition. The PPG met quarterly, providing regular opportunities for discussion and engagement. Leaders also ensured that members were kept fully informed about staff changes, recruitment activity, and staff training, helping to maintain open communication and strong patient involvement in the development of the practice.
GP Patient Survey 2026
What registered patients reported
116 completed questionnaires · 31.4% response rate.
Overall experience was good
Confidence interval 72.9%–88.1%Experience of contacting the practice was good
Confidence interval 73.3%–88.5%Last appointment met the patient’s needs
Confidence interval 80.4%–93.4%Healthcare professional was good at listening
Confidence interval 70.1%–86.1%Healthcare professional treated the patient with care and concern
Confidence interval 73.5%–88.6%Patient had confidence and trust in the healthcare professional
Confidence interval 80.5%–93.3%Reception and administrative team were helpful
Confidence interval 81%–93.7%Contacting the practice by phone was easy
Confidence interval 60.7%–79%Contacting the practice through its website was easy
Confidence interval 29.1%–61.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Bishop's Close Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
13 February 2019GoodCQC rating history
24 December 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.