Registered from 1 April 2013.
GP practice · independent evidence profile
Queens Road Surgery
83 Queens Road, Consett, County Durham, DH8 0BW
CQC location 1-541107318NHS organisation code A83049
A registered address may be where care is managed rather than delivered.
ODS code A83049. Data refreshed 31 August 2026.
Location and contact
83 Queens Road, Consett, County Durham, DH8 0BW
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Queens Road Surgery
Assessment dated 4 December 2025. Published 17 June 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The most recent National GP Patient Survey results were higher than national averages (results reported on are from 30/12/2024 to 01/04/2025). For example, the percentage of respondents to the GP patient survey who responded positively to the overall experience of their GP practice was 90.6%, while the national average was 75.4%. The practice sent us results of NHS friends and family data from 2025. The number of patients who were likely or extremely likely to recommend the practice to friends and family was 100%. The practice shared with us 9 compliments received within the last 6 months, comments describing the practice included professional, outstanding, put at ease, thank you and excellent service. There was an active patient participation group (PPG) who represented the views of people using the service. There were in person meetings and there was representation from the GPs at the meetings. Items discussed on the agenda were projects relating to health, appointment system, staff updates for patients and community support and promotion. We spoke with representatives from 2 care homes where the practice had patients who were resident. They gave us positive feedback. They told us healthcare professionals did a regular ward rounds and the practice were responsive to requests from patients at the care homes.
GP Patient Survey 2026
What registered patients reported
114 completed questionnaires · 37% response rate.
Overall experience was good
Confidence interval 79.5%–98.8%Experience of contacting the practice was good
Confidence interval 77.7%–98.3%Last appointment met the patient’s needs
Confidence interval 75.9%–97.8%Healthcare professional was good at listening
Confidence interval 78.2%–98.6%Healthcare professional treated the patient with care and concern
Confidence interval 75%–97.5%Patient had confidence and trust in the healthcare professional
Confidence interval 81.6%–99.4%Reception and administrative team were helpful
Confidence interval 78.4%–98.5%Contacting the practice by phone was easy
Confidence interval 72.4%–96.6%Contacting the practice through its website was easy
Confidence interval 26.2%–80.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Queens Road Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
24 May 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.