Registered from 1 April 2013.
GP practice · independent evidence profile
Lakenheath Surgery
135 High Street, Lakenheath, Brandon, Suffolk, IP27 9EP
CQC location 1-541100321NHS organisation code D83045
A registered address may be where care is managed rather than delivered.
ODS code D83045. Data refreshed 6 September 2026.
Location and contact
135 High Street, Lakenheath, Brandon, Suffolk, IP27 9EP
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Lakenheath Surgery
Assessment dated 6 July 2026. Published 4 August 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience. This included speaking with people using the service at the time of our assessment and reviewing other feedback available to us. The service shared details of our Give Feedback on Care (GFC) process on their website and within the service. We also reviewed people’s feedback from Healthwatch Suffolk. People’s views had been mixed regarding access to appointments in the previous 12 months, although recent feedback showed improved satisfaction. Most feedback was positive about the quality of care and treatment and the helpfulness of staff. The 2025 National GP Patient Survey showed 69.6% of people responded positively to their overall experience of the service. This had increased to 77% in the 2026 survey. NHS Friends and Family Test feedback showed that 94.5% of respondents rated their overall experience of the service as either good or very good between July 2025 and June 2026. The service had tried to establish a Patient Participation Group (PPG) to represent the views of people who used the service. However, despite efforts to promote participation, it had not been possible to recruit enough people to form and maintain the group.
GP Patient Survey 2026
What registered patients reported
126 completed questionnaires · 35.3% response rate.
Overall experience was good
Confidence interval 72.7%–81.1%Experience of contacting the practice was good
Confidence interval 73.8%–82.1%Last appointment met the patient’s needs
Confidence interval 95.8%–98.9%Healthcare professional was good at listening
Confidence interval 86.3%–92.5%Healthcare professional treated the patient with care and concern
Confidence interval 88.1%–93.9%Patient had confidence and trust in the healthcare professional
Confidence interval 92.8%–97.2%Reception and administrative team were helpful
Confidence interval 74.7%–82.9%Contacting the practice by phone was easy
Confidence interval 48.5%–59%Contacting the practice through its website was easy
Confidence interval 51.4%–64%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Lakenheath Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
8 January 2019GoodCQC rating history
5 June 2017GoodCQC rating history
13 September 2016Requires improvementCQC rating history
18 September 2013Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.