Registered from 1 April 2013.
GP practice · independent evidence profile
Ferryhill & Chilton Medical Practice
The Surgery, Durham Road, Ferryhill, County Durham, DL17 8JJ
CQC location 1-541092217NHS organisation code A83045
A registered address may be where care is managed rather than delivered.
ODS code A83045. Data refreshed 31 August 2026.
Location and contact
The Surgery, Durham Road, Ferryhill, County Durham, DL17 8JJ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Ferryhill & Chilton Medical Practice
Assessment dated 22 July 2024. Published 18 October 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Generally patient feedback about ease of access to the practice and its services were negative and was much lower than other practices. This included results from the National GP Patient Survey on access and feedback gathered by the practice, CQC and the local Healthwatch.
The NHS Friends and Family test for May, June and July 2024 showed that on average 68% of patients rated the practice as very good or good over the 3 months.
We spoke with 6 members of patient participation group. They told us although meetings had taken place, there had been a drop off in attendance over the last few meetings. They said the practice worked with them to gather their feedback; however, it wasn’t always clear what actions had been taken to address concerns. Members told us they appreciated there was a good representation from practice staff to these meetings.
GP Patient Survey 2026
What registered patients reported
105 completed questionnaires · 26.1% response rate.
Overall experience was good
Confidence interval 38.9%–73.7%Experience of contacting the practice was good
Confidence interval 39.9%–75.1%Last appointment met the patient’s needs
Confidence interval 62%–91.4%Healthcare professional was good at listening
Confidence interval 54.5%–86.5%Healthcare professional treated the patient with care and concern
Confidence interval 48.7%–82.2%Patient had confidence and trust in the healthcare professional
Confidence interval 61%–90.9%Reception and administrative team were helpful
Confidence interval 58.8%–89.3%Contacting the practice by phone was easy
Confidence interval 31.7%–67.5%Contacting the practice through its website was easy
Confidence interval 20.6%–68.1%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Ferryhill & Chilton Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
2 February 2017GoodCQC rating history
6 November 2013Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.