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GP practice · independent evidence profile

King Cross Practice

King Cross Surgery, 199 King Cross Road, King Cross, Halifax, West Yorkshire, HX1 3LW

CQC location 1-540968292NHS organisation code B84021
Current overall CQC ratingGoodAssessment dated 13 March 2024
Active registrationRegistered

Registered from 1 April 2013.

Registered addressKing Cross Surgery, 199 King Cross Road, King Cross, Halifax, West Yorkshire, HX1 3LW

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS West Yorkshire Integrated Care Board

ODS code B84021. Data refreshed 1 September 2026.

Location and contact

King Cross Surgery, 199 King Cross Road, King Cross, Halifax, West Yorkshire, HX1 3LW

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for King Cross Practice

Assessment dated 13 March 2024. Published 4 May 2024.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

The practice had performed in line with national ‘access’ averages on the latest GP National Patient Survey for two of the four Indicators. However, Indicators regarding respondents being satisfied with how easy it was to get through to the practice by phone, and with the appointment’s offered were comparable but slightly lower than the England averages. The practice compiled a GP Patient Survey action plan where they monitored trends across time, highlighted increases and decline in satisfaction, analysed this, and took action to improve. Patient feedback gathered by the practice was mainly positive. We recognise the pressure that practices are currently working under, and the efforts staff are making to maintain levels of access for their patients. At the same time, our strategy makes a commitment to deliver regulation driven by people’s needs and experiences of care. Although we saw the practice was attempting to improve access, this was not yet reflected in the GP patient survey data.

GP Patient Survey 2026

What registered patients reported

92 completed questionnaires · 27% response rate.

87.4%

Overall experience was good

Confidence interval 75.8%–93.8%
72.2%

Experience of contacting the practice was good

Confidence interval 58.6%–82.6%
87.3%

Last appointment met the patient’s needs

Confidence interval 75.1%–94%
87.9%

Healthcare professional was good at listening

Confidence interval 76%–94.3%
83.2%

Healthcare professional treated the patient with care and concern

Confidence interval 70.5%–91.2%
89.9%

Patient had confidence and trust in the healthcare professional

Confidence interval 78.4%–95.6%
92.1%

Reception and administrative team were helpful

Confidence interval 81.6%–96.9%
36%

Contacting the practice by phone was easy

Confidence interval 24%–50.1%
36.6%

Contacting the practice through its website was easy

Confidence interval 20.7%–56.1%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of King Cross Practice

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

5 March 2019GoodCQC rating history
9 July 2015GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.