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GP practice · independent evidence profile

Farrow Medical Centre

177 Otley Road, Bradford, West Yorkshire, BD3 0HX

CQC location 1-540948172NHS organisation code B83016
Current overall CQC ratingGoodAssessment dated 14 May 2024
Active registrationRegistered

Registered from 1 April 2013.

Registered address177 Otley Road, Bradford, West Yorkshire, BD3 0HX

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS West Yorkshire Integrated Care Board

ODS code B83016. Data refreshed 1 September 2026.

Location and contact

177 Otley Road, Bradford, West Yorkshire, BD3 0HX

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
62%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Farrow Medical Centre

Assessment dated 14 May 2024. Published 8 November 2024.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

As part of the assessment process, we asked the practice to invite patients to share their experience of the service they received via the Give Feedback on Care form on the Care Quality Commission website. We received 237 responses. Of these, 72% were positive about the service they had received from the practice. The less positive responses were largely related to access. The GP Patient Survey for 2024 showed that the practice was performing better than local and national averages in areas such as how easy it is to get through to the practice, and the healthcare professional being good at listening to the patient. The practice did not perform so well in areas such as getting to see or speak to the preferred healthcare professional, and in having enough support from local services or organisations to manage long-term conditions. The practice had reviewed data from previous years as part of their primary care network capacity and access plan and had taken action to make improvements. For example, the practice had installed a cloud-based telephony system and told us that this would be upgraded in August 2024 to allow more functionality, including a call-back system. The practice had not undertaken its own patient survey and there was no Patient Participation Group (PPG) in place. The practice told us that plans were underway to create a primary care network wide PPG.

GP Patient Survey 2026

What registered patients reported

80 completed questionnaires · 15.7% response rate.

79.9%

Overall experience was good

Confidence interval 66.6%–88.8%
78.4%

Experience of contacting the practice was good

Confidence interval 65%–87.7%
86.7%

Last appointment met the patient’s needs

Confidence interval 74.3%–93.7%
78.8%

Healthcare professional was good at listening

Confidence interval 65.2%–88%
81.5%

Healthcare professional treated the patient with care and concern

Confidence interval 68.2%–90%
90%

Patient had confidence and trust in the healthcare professional

Confidence interval 78.2%–95.8%
88.8%

Reception and administrative team were helpful

Confidence interval 76.9%–94.9%
50.2%

Contacting the practice by phone was easy

Confidence interval 36.5%–63.8%
53.5%

Contacting the practice through its website was easy

Confidence interval 35.4%–70.8%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Farrow Medical Centre

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

15 November 2023Inspected but not ratedCQC rating history
12 June 2023InadequateCQC rating history
20 April 2020GoodCQC rating history
27 September 2019Requires improvementCQC rating history
25 June 2019Inspected but not ratedCQC rating history
27 February 2019InadequateCQC rating history
5 March 2015GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.