Registered from 1 April 2013.
GP practice · independent evidence profile
Church Lane Surgery
Church Lane, Boroughbridge, York, North Yorkshire, YO51 9BD
CQC location 1-540614735NHS organisation code B82032
A registered address may be where care is managed rather than delivered.
ODS code B82032. Data refreshed 1 September 2026.
Location and contact
Church Lane, Boroughbridge, York, North Yorkshire, YO51 9BD
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Church Lane Surgery
Assessment dated 6 July 2026. Published 10 August 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from people who used Church Lane Surgery to understand their views and experience of it. In feedback to the CQC, there are no significant negative comments and no recurring concerns about the quality of care. Most patients described the practice as excellent, caring, responsive, and professional and the main themes identified in feedback related to: compassionate, caring, and kind staff; excellent clinical care; good access and responsiveness; professional and efficient service; strong praise for the nursing team; and positive interactions with the reception team. The only negative comments made around routine appointments sometimes being "a long way ahead” and “staff occasionally appearing understaffed” were immediately balanced by statements that urgent appointments are usually found and patients remain satisfied with the service. The positivity in feedback to the CQC was mirrored in the results of recent surveys, including the 2025 and 2026 National GP Patient Surveys and NHS Friends and Family feedback, which showed most people were satisfied with the surgery. Healthwatch information from April 2025 to May 2026 was also reviewed and again did not show any concerning themes or trends. Healthwatch acts as a champion for people using health and social care services, and they receive information of concern through various channels. This includes direct feedback from individuals, reports from local Healthwatch organisations, and data gathered from engagement activities like surveys and focus groups. Although the surgery did not have an active Patient Participation Group (PPG), we saw that they were still actively encouraging patients to join a PPG via their website, that they regularly shared updates about the surgery via social media, and that they had recently met with a local charitable organisation to discuss holding a joint community engagement event later in 2026. We also received positive feedback from the local commissioning body regarding the provider.
GP Patient Survey 2026
What registered patients reported
123 completed questionnaires · 43.6% response rate.
Overall experience was good
Confidence interval 73.9%–91%Experience of contacting the practice was good
Confidence interval 77.3%–93.2%Last appointment met the patient’s needs
Confidence interval 84.9%–97.3%Healthcare professional was good at listening
Confidence interval 85.2%–97.5%Healthcare professional treated the patient with care and concern
Confidence interval 86.4%–98%Patient had confidence and trust in the healthcare professional
Confidence interval 88.7%–98.8%Reception and administrative team were helpful
Confidence interval 84.1%–96.8%Contacting the practice by phone was easy
Confidence interval 65.4%–85.4%Contacting the practice through its website was easy
Confidence interval 65.2%–88.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Church Lane Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
28 July 2017GoodCQC rating history
22 December 2016GoodCQC rating history
25 February 2014Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.