Registered from 1 April 2013.
GP practice · independent evidence profile
The Spa Surgery
Mowbray Square Medical Centre, Harrogate, North Yorkshire, HG1 5AR
CQC location 1-540606503NHS organisation code B82027
A registered address may be where care is managed rather than delivered.
ODS code B82027. Data refreshed 1 September 2026.
Location and contact
Mowbray Square Medical Centre, Harrogate, North Yorkshire, HG1 5AR
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is exceptionally caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for The Spa Surgery
Assessment dated 6 August 2025. Published 30 April 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. There was an active PPG who represented the views of people using the service. Feedback from the Family and Friends Test showed a high level of patient satisfaction. National GP Patient Survey results showed that 85% of patients described their overall experience of this GP practice as good, this was above the local average of 77% and the national average of 75%.
GP Patient Survey 2026
What registered patients reported
122 completed questionnaires · 33.8% response rate.
Overall experience was good
Confidence interval 71.9%–90.9%Experience of contacting the practice was good
Confidence interval 73.8%–92.1%Last appointment met the patient’s needs
Confidence interval 82.4%–96.8%Healthcare professional was good at listening
Confidence interval 82.8%–97%Healthcare professional treated the patient with care and concern
Confidence interval 83%–97.2%Patient had confidence and trust in the healthcare professional
Confidence interval 86.6%–98.6%Reception and administrative team were helpful
Confidence interval 80.2%–95.9%Contacting the practice by phone was easy
Confidence interval 41.7%–67.4%Contacting the practice through its website was easy
Confidence interval 59.3%–84.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Spa Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
4 July 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
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