Registered from 1 April 2013.
GP practice · independent evidence profile
Sefton Ave Surgery
3 Sefton Avenue, Mill Hill, London, NW7 3QB
CQC location 1-540525527NHS organisation code E83046
A registered address may be where care is managed rather than delivered.
ODS code E83046. Data refreshed 31 August 2026.
Location and contact
3 Sefton Avenue, Mill Hill, London, NW7 3QB
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Sefton Ave Surgery
Assessment dated 6 October 2025. Published 25 June 2026.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
People had mixed reviews about this provider. Feedback from people was positive about the quality of their care and treatment however, people said they struggled to access the practice using their phone or website. The most recent published National GP survey at the time of our assessment showed 58% of respondents describe their overall experience of this practice as good which is below local and national average. The practice had a Patient Participation Group (PPG); however, membership numbers were low and previous attempts to increase participation had not been successful. Despite this, the practice provided evidence of recent engagement, including a meeting held with the chair. The practice had taken steps to rebuild the group and had started work to identify and engage patients through its registration processes.
GP Patient Survey 2026
What registered patients reported
122 completed questionnaires · 20.7% response rate.
Overall experience was good
Confidence interval 55%–70.2%Experience of contacting the practice was good
Confidence interval 54.4%–69.8%Last appointment met the patient’s needs
Confidence interval 78%–89.9%Healthcare professional was good at listening
Confidence interval 68.9%–82.7%Healthcare professional treated the patient with care and concern
Confidence interval 69.4%–83.1%Patient had confidence and trust in the healthcare professional
Confidence interval 74.9%–87.4%Reception and administrative team were helpful
Confidence interval 60.4%–75.3%Contacting the practice by phone was easy
Confidence interval 34.9%–50.7%Contacting the practice through its website was easy
Confidence interval 50.8%–69.3%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Sefton Ave Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
23 December 2016GoodCQC rating history
15 October 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.