Registered from 1 April 2013.
GP practice · independent evidence profile
Penshurst Gardens Surgery
39 Penshurst Gardens, Edgware, Middlesex, HA8 9TN
CQC location 1-540418399NHS organisation code E83030
A registered address may be where care is managed rather than delivered.
ODS code E83030. Data refreshed 31 August 2026.
Location and contact
39 Penshurst Gardens, Edgware, Middlesex, HA8 9TN
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Penshurst Gardens Surgery
Assessment dated 16 April 2025. Published 20 November 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. However, the most recent published National GP Patient Survey results at the time this assessment was conducted, indicated some people felt they could not always get an appointment when they needed to. The service told us they were taking action to improve this because of feedback received. This was being achieved through increased promotion of different types of appointments with a variety of clinical staff, accessible by using both traditional and online methods.
GP Patient Survey 2026
What registered patients reported
115 completed questionnaires · 25.4% response rate.
Overall experience was good
Confidence interval 58%–73.4%Experience of contacting the practice was good
Confidence interval 48.9%–64.9%Last appointment met the patient’s needs
Confidence interval 74.1%–87.1%Healthcare professional was good at listening
Confidence interval 80.5%–91.7%Healthcare professional treated the patient with care and concern
Confidence interval 76.6%–88.9%Patient had confidence and trust in the healthcare professional
Confidence interval 88.6%–96.8%Reception and administrative team were helpful
Confidence interval 59.4%–74.6%Contacting the practice by phone was easy
Confidence interval 28%–43.9%Contacting the practice through its website was easy
Confidence interval 36.3%–57.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Penshurst Gardens Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
15 December 2021GoodCQC rating history
10 April 2017GoodCQC rating history
26 July 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.