Registered from 1 April 2013.
GP practice · independent evidence profile
Goodheart Surgery
Bransholme Health Centre, Hull, North Humberside, HU7 4DW
CQC location 1-540341328NHS organisation code B81119
A registered address may be where care is managed rather than delivered.
ODS code B81119. Data refreshed 1 September 2026.
Location and contact
Bransholme Health Centre, Hull, North Humberside, HU7 4DW
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is exceptionally caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Goodheart Surgery
Assessment dated 19 December 2024. Published 24 June 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey showed people were satisfied with the services provided and satisfaction was above expected for involvement in decisions, being treated with care and concern and being listened to. There was a cross-practice patient participation group (PPG) which was operated by the Primary Care Network (PCN) which the practice was part of. This PPG was in the process being transferred back to each individual practice. A representative from the PPG told us they hadn’t attended a meeting for a while, but the provider had previously been good at sharing information with the PPG. Feedback from patients shared with CQC was mostly positive particularly in respect of the lead GP who was praised for their compassion, listening to patients and thoroughness in health assessments. Staff were praised for their kindness and caring attitude.
GP Patient Survey 2026
What registered patients reported
98 completed questionnaires · 15.7% response rate.
Overall experience was good
Confidence interval 60.1%–75.2%Experience of contacting the practice was good
Confidence interval 59.1%–74.7%Last appointment met the patient’s needs
Confidence interval 81.7%–92.8%Healthcare professional was good at listening
Confidence interval 81.3%–92.6%Healthcare professional treated the patient with care and concern
Confidence interval 74.6%–87.8%Patient had confidence and trust in the healthcare professional
Confidence interval 84.6%–94.8%Reception and administrative team were helpful
Confidence interval 75.2%–88.2%Contacting the practice by phone was easy
Confidence interval 41.2%–58.7%Contacting the practice through its website was easy
Confidence interval 33.4%–55%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Goodheart Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
25 May 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.