Registered from 1 April 2013.
GP practice · independent evidence profile
Windhill Green Medical Centre
Windhill Green Medical Practice, 2 Thackley Old Road, Shipley, West Yorkshire, BD18 1QB
CQC location 1-540294022NHS organisation code B83039
A registered address may be where care is managed rather than delivered.
ODS code B83039. Data refreshed 1 September 2026.
Location and contact
Windhill Green Medical Practice, 2 Thackley Old Road, Shipley, West Yorkshire, BD18 1QB
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Windhill Green Medical Centre
Assessment dated 8 May 2025. Published 29 September 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Overall, we found that patients were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed patients were generally satisfied with services. For example, 76% of patients who responded to the National GP Patient Survey in 2025 described their overall experience of the GP practice as very good or good compared to 77% for the local average and 75% for the national average. It was however noted that patient satisfaction with the ability to contact the practice via telephone and using the website was lower than local and national averages. This though had been recognised by the practice and actions had been taken. For example, a new telephony system had been installed in late 2024. Between January 2025 and May 2025, the practice received 36 NHS Friends and Family feedback responses. Of these 30 rated the practice as very good or good, 1 neither good nor bad, 2 very poor, and 3 who didn’t state an opinion. As part of our assessment of the service we received directly from patients 10 responses via Give Feedback on Care. Of these 9 were positive and cited good care, and skilled and empathetic staff, and 1 was negative discussing difficulties accessing care. There was an active patient participation group (PPG) which represented the views of people using the service. This group had recently celebrated being in operation for 40 years. We spoke with a representative from the PPG who told us that they felt that the practice leadership team listened to and respected their views and described how managers made positive changes because of their feedback.
GP Patient Survey 2026
What registered patients reported
91 completed questionnaires · 27.7% response rate.
Overall experience was good
Confidence interval 50.1%–96.9%Experience of contacting the practice was good
Confidence interval 36.1%–90.2%Last appointment met the patient’s needs
Confidence interval 63%–99.8%Healthcare professional was good at listening
Confidence interval 55.5%–98.7%Healthcare professional treated the patient with care and concern
Confidence interval 50.6%–97.4%Patient had confidence and trust in the healthcare professional
Confidence interval 62.6%–99.9%Reception and administrative team were helpful
Confidence interval 53.4%–98.3%Contacting the practice by phone was easy
Confidence interval 17.7%–76.6%Contacting the practice through its website was easy
Confidence interval 23.5%–89%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Windhill Green Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
25 April 2016OutstandingCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.