Registered from 1 April 2013.
GP practice · independent evidence profile
The Ridge Medical Practice
Cousen Road, Great Horton, Bradford, West Yorkshire, BD7 3JX
A registered address may be where care is managed rather than delivered.
ODS code B83055. Data refreshed 1 September 2026.
Location and contact
Cousen Road, Great Horton, Bradford, West Yorkshire, BD7 3JX
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for The Ridge Medical Practice
Assessment dated 22 January 2026. Published 20 April 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of the assessment, we reviewed the National GP Patient Survey(2025), the NHS Friends and Family Test (FFT), the practice’s own survey, and feedback submitted via the Care Quality Commission’s Give feedback on care page. The National GP Patient Survey (2025) showed that 85% of patients felt their needs were met during their last general practice appointment, compared with the national average of 90%. It also showed that 93% of patients had confidence and trust in the healthcare professional they saw or spoke to, which is in line with the national average. In addition, 61% of people described their overall experience of the GP practice as good, compared with the national average of 75%. The practice provided additional survey data collected separately from the NHS FFT and the GP Patient Survey. Findings from the in-house survey conducted by the practice represented the views of 2,577 surveys, the survey had a 46% completion rate. It showed that 10% of respondents found it easy or fairly easy to get through on the telephone, which was a 5% increase from the previous year. It also found that 42% of patients rated their experience of contacting the practice as very good or fairly good, a 19% increase from the previous year. The practice did, however, see a 14% reduction in the number of patients able to speak to or see their preferred GP. NHS Friends and Family Test (FFT) results between January 2025 and January 2026 showed an average of 70.8% of patients rated the service as good or very good. The average for the West Yorkshire Integrated Care Board (ICB) was 89.7% with a rating of good or very good. We also received feedback via the Give feedback on care section of the CQC website. Of this feedback, 25% was positive or neutral, including comments about the considerate nature of staff and how patients felt listened to. The remaining feedback described difficulties in booking appointments and accessing the practice by telephone.
GP Patient Survey 2026
What registered patients reported
86 completed questionnaires · 15.4% response rate.
Overall experience was good
Confidence interval 10.7%–81.8%Experience of contacting the practice was good
Confidence interval 8.8%–79.3%Last appointment met the patient’s needs
Confidence interval 30.4%–97.1%Healthcare professional was good at listening
Confidence interval 29.8%–97.2%Healthcare professional treated the patient with care and concern
Confidence interval 26.3%–95.8%Patient had confidence and trust in the healthcare professional
Confidence interval 32.1%–97.7%Reception and administrative team were helpful
Confidence interval 19.8%–91.1%Contacting the practice by phone was easy
Confidence interval 2.2%–66.3%Contacting the practice through its website was easy
Confidence interval 4.9%–79%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Ridge Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Regulated activities
Specialisms
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.