Registered from 1 April 2013.
GP practice · independent evidence profile
Wordsworth Health Centre
19 Wordsworth Avenue, London, E12 6SU
A registered address may be where care is managed rather than delivered.
ODS code F84074. Data refreshed 31 August 2026.
Location and contact
19 Wordsworth Avenue, London, E12 6SU
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Wordsworth Health Centre
Assessment dated 11 June 2024. Published 3 January 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The national GP patient survey carried out from January to March 2024 had 118 responses. This found 83% of patients saying they were involved as much as they wanted to be in decisions about their care and treatment. The survey found 70% of patients saying healthcare professionals they saw or spoke to was good at treating them with care and concern during their last general practice appointment. Results from the GP national patient survey found 69% of patients stated that healthcare professional were good at listening to them, and 83% of patients stated they were involved as much as they wanted to be in decisions about their care and treatment. 88% of respondents had confidence and trust in the health professional they saw or spoke to. The practice carried out an in-house survey and found improved patient satisfaction in the above questions. We spoke to two patients from the Patient Participation Group, who spoke positively about the practices’ involvement and the treatment received from clinical and reception staff. The practice provided a list of their complaints from April 2023 to July 2024; we examined a sample of complaints and saw the practice were responding to complaints adequately in line with their complaints policy.
GP Patient Survey 2026
What registered patients reported
95 completed questionnaires · 13.6% response rate.
Overall experience was good
Confidence interval 41.3%–68.7%Experience of contacting the practice was good
Confidence interval 39.1%–67%Last appointment met the patient’s needs
Confidence interval 71.6%–93%Healthcare professional was good at listening
Confidence interval 58.4%–83.7%Healthcare professional treated the patient with care and concern
Confidence interval 62.1%–86.6%Patient had confidence and trust in the healthcare professional
Confidence interval 79.8%–97.2%Reception and administrative team were helpful
Confidence interval 52%–79%Contacting the practice by phone was easy
Confidence interval 32.2%–60%Contacting the practice through its website was easy
Confidence interval 28.8%–61.3%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Wordsworth Health Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Regulated activities
Specialisms
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.