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GP practice · independent evidence profile

Wordsworth Health Centre

19 Wordsworth Avenue, London, E12 6SU

CQC location 1-537878483NHS organisation code F84074
Current overall CQC ratingGoodAssessment dated 11 June 2024
Active registrationRegistered

Registered from 1 April 2013.

Registered address19 Wordsworth Avenue, London, E12 6SU

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS North East London Integrated Care Board

ODS code F84074. Data refreshed 31 August 2026.

Location and contact

19 Wordsworth Avenue, London, E12 6SU

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
62%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Wordsworth Health Centre

Assessment dated 11 June 2024. Published 3 January 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

The national GP patient survey carried out from January to March 2024 had 118 responses. This found 83% of patients saying they were involved as much as they wanted to be in decisions about their care and treatment. The survey found 70% of patients saying healthcare professionals they saw or spoke to was good at treating them with care and concern during their last general practice appointment. Results from the GP national patient survey found 69% of patients stated that healthcare professional were good at listening to them, and 83% of patients stated they were involved as much as they wanted to be in decisions about their care and treatment. 88% of respondents had confidence and trust in the health professional they saw or spoke to. The practice carried out an in-house survey and found improved patient satisfaction in the above questions. We spoke to two patients from the Patient Participation Group, who spoke positively about the practices’ involvement and the treatment received from clinical and reception staff. The practice provided a list of their complaints from April 2023 to July 2024; we examined a sample of complaints and saw the practice were responding to complaints adequately in line with their complaints policy.

GP Patient Survey 2026

What registered patients reported

95 completed questionnaires · 13.6% response rate.

55.4%

Overall experience was good

Confidence interval 41.3%–68.7%
53.3%

Experience of contacting the practice was good

Confidence interval 39.1%–67%
85.2%

Last appointment met the patient’s needs

Confidence interval 71.6%–93%
72.9%

Healthcare professional was good at listening

Confidence interval 58.4%–83.7%
76.5%

Healthcare professional treated the patient with care and concern

Confidence interval 62.1%–86.6%
92.1%

Patient had confidence and trust in the healthcare professional

Confidence interval 79.8%–97.2%
66.9%

Reception and administrative team were helpful

Confidence interval 52%–79%
45.8%

Contacting the practice by phone was easy

Confidence interval 32.2%–60%
44.4%

Contacting the practice through its website was easy

Confidence interval 28.8%–61.3%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Wordsworth Health Centre

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

13 April 2023InadequateCQC rating history
2 May 2018GoodCQC rating history
10 March 2017GoodCQC rating history
19 November 2015Requires improvementCQC rating history
9 December 2014Inspected but not ratedCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.