Registered from 1 April 2013.
GP practice · independent evidence profile
Naseby Medical Centre
32-34 Naseby Road, Saltley, Birmingham, West Midlands, B8 3HE
CQC location 1-537862501NHS organisation code M85722
A registered address may be where care is managed rather than delivered.
ODS code M85722. Data refreshed 31 August 2026.
Location and contact
32-34 Naseby Road, Saltley, Birmingham, West Midlands, B8 3HE
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is not always caring
Effective
This service is not always effective
Responsive
This service is not always responsive
Safe
This service is not safe
Well-led
This service is not well-led
Latest published evidence
Ongoing Assessment for Naseby Medical Centre
Assessment dated 15 January 2026. Published 14 May 2026.
What CQC reported
The service is performing badly and we've taken action against the person or organisation that runs it.
GP Patient Survey 2026
What registered patients reported
66 completed questionnaires · 7% response rate.
Overall experience was good
Confidence interval 27.9%–49.5%Experience of contacting the practice was good
Confidence interval 18.9%–39.2%Last appointment met the patient’s needs
Confidence interval 59.7%–80.7%Healthcare professional was good at listening
Confidence interval 48%–70%Healthcare professional treated the patient with care and concern
Confidence interval 45.3%–67.7%Patient had confidence and trust in the healthcare professional
Confidence interval 67.2%–86.2%Reception and administrative team were helpful
Confidence interval 40.6%–63%Contacting the practice by phone was easy
Confidence interval 4.5%–18.3%Contacting the practice through its website was easy
Confidence interval 7.5%–28.1%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Naseby Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
22 February 2021GoodCQC rating history
29 January 2020Requires improvementCQC rating history
3 October 2017GoodCQC rating history
22 August 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.