Registered from 1 April 2013.
GP practice · independent evidence profile
Oakwood Surgery
856 Stratford Road, Sparkhill, Birmingham, West Midlands, B11 4BW
CQC location 1-537800653NHS organisation code M85078
A registered address may be where care is managed rather than delivered.
ODS code M85078. Data refreshed 31 August 2026.
Location and contact
856 Stratford Road, Sparkhill, Birmingham, West Midlands, B11 4BW
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Oakwood Surgery
Assessment dated 16 December 2025. Published 11 August 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. We received direct positive feedback via our website from 53 people reporting the surgery was well managed and staff were caring. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were generally satisfied with services. For example, results from the GP Patient Survey showed that 67% report a good overall experience of the practice. Most scores relating to appointments (including trust, care, listening and confidence) were scored between 78% and 91%. These were broadly in line with, or only slightly below national averages, indicating good patient care once seen. 51% of respondents found it easy to contact this GP practice using their website, which was above the local average score of 43% and in line with the national average score of 51%. 59% of respondents found it easy to contact this GP practice using the NHS App, which was above both the local average of 44% and the national average of 49%. However, some of the feedback gathered by the National GP Patient Survey indicated patients reported poor access and administrative experience reducing overall performance down. For example, only 37% found it easy to get through to this GP practice by phone, compared with a local result of 45% and a national result of 53%. 67% found the reception and administrative team at this GP practice helpful, compared with a local average of 78% and a national average of 83%. 17% reported they usually got to see or speak to their preferred healthcare professional when they would like to, which was below the local average of 34% and a national average of 40%. There was an active patient participation group (PPG) who represented the views of people using the service. We spoke with a representative from the PPG, and they described the strong relationship between the service and the PPG, and how the service encouraged, respected and valued the PPG involvement. They explained that the relationship was proactive, providing a forum to discuss issues important to people which were then shared with the staff team. The meetings provided an environment for discussions and agreements about the practice and services provided and members were encouraged to contribute their views and suggestions.
GP Patient Survey 2026
What registered patients reported
82 completed questionnaires · 9.2% response rate.
Overall experience was good
Confidence interval 52.7%–83.4%Experience of contacting the practice was good
Confidence interval 41.9%–74.4%Last appointment met the patient’s needs
Confidence interval 81.2%–99.2%Healthcare professional was good at listening
Confidence interval 66.7%–92.8%Healthcare professional treated the patient with care and concern
Confidence interval 63.4%–91.1%Patient had confidence and trust in the healthcare professional
Confidence interval 69.4%–94.5%Reception and administrative team were helpful
Confidence interval 58.8%–87.7%Contacting the practice by phone was easy
Confidence interval 34.3%–67.9%Contacting the practice through its website was easy
Confidence interval 34.4%–72.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Oakwood Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
30 June 2022GoodCQC rating history
1 November 2021Requires improvementCQC rating history
9 April 2020Requires improvementCQC rating history
4 May 2017GoodCQC rating history
17 March 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.