Registered from 1 April 2013.
GP practice · independent evidence profile
High Pastures Surgery
138 Liverpool Road North, Liverpool, Merseyside, L31 2HW
CQC location 1-537659663NHS organisation code N84003
A registered address may be where care is managed rather than delivered.
ODS code N84003. Data refreshed 31 August 2026.
Location and contact
138 Liverpool Road North, Liverpool, Merseyside, L31 2HW
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for High Pastures Surgery
Assessment dated 20 April 2026. Published 8 June 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The provider encouraged and used feedback from people who used the service to make improvements. As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience. Feedback from a range of sources showed that patient experience of the service was overall positive. The results of the National GP Patient Survey showed the practice received similar to, or in some cases higher, than local and national average scores for patient satisfaction. The results showed that patients felt positive about their overall experience of the service; patients felt listened to, treated with care and concern, involved in decisions about their care and treatment, and had confidence and trust in the healthcare professionals. Patients also felt they could access the service easily. Recent results from the NHS Friends and Family Test showed that people were mostly positive about their experience of the service with complimentary feedback provided about staff in all roles. There was no patient participation group (PPG) to represent the views of people using the service.
GP Patient Survey 2026
What registered patients reported
110 completed questionnaires · 36.4% response rate.
Overall experience was good
Confidence interval 59.7%–85%Experience of contacting the practice was good
Confidence interval 49.7%–77.5%Last appointment met the patient’s needs
Confidence interval 69.9%–92.1%Healthcare professional was good at listening
Confidence interval 73.7%–94.1%Healthcare professional treated the patient with care and concern
Confidence interval 69.9%–92%Patient had confidence and trust in the healthcare professional
Confidence interval 77.1%–96%Reception and administrative team were helpful
Confidence interval 70.8%–92.3%Contacting the practice by phone was easy
Confidence interval 19.7%–47.2%Contacting the practice through its website was easy
Confidence interval 18.5%–52.1%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of High Pastures Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
25 October 2019GoodCQC rating history
9 June 2017GoodCQC rating history
5 March 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.