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GP practice · independent evidence profile

Longtown Medical Centre

Moor Road, Longtown, Cumbria, CA6 5XA

CQC location 1-537607594NHS organisation code A82646
Current overall CQC ratingGoodAssessment dated 5 June 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressMoor Road, Longtown, Cumbria, CA6 5XA

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS North East and North Cumbria Integrated Care Board

ODS code A82646. Data refreshed 31 August 2026.

Location and contact

Moor Road, Longtown, Cumbria, CA6 5XA

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
67%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
72%

This service is safe

Well-led

Requires Improvement
61%

This service is not always well-led

Latest published evidence

Ongoing Assessment for Longtown Medical Centre

Assessment dated 5 June 2025. Published 20 November 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey, Give Feedback on Care and the NHS Friends and Family Test, showed people were very satisfied with services provided by the practice. Patient feedback was very positive, regarding access to appointments, feeling treated with dignity and respect by staff, and the quality of care provided by professional staff. There was a patient participation group (PPG). The practice recognised the need to expand the PPG to represent the views of all people using the service and was actively looking to do so. Representatives from the PPG described how managers made positive changes because of feedback, such as the practice using social media proactively to update the public with accurate information on events or issues in the practice.

GP Patient Survey 2026

What registered patients reported

113 completed questionnaires · 33.1% response rate.

85.2%

Overall experience was good

Confidence interval 81.6%–88.3%
84.2%

Experience of contacting the practice was good

Confidence interval 80.5%–87.4%
91.7%

Last appointment met the patient’s needs

Confidence interval 88.7%–93.9%
91.2%

Healthcare professional was good at listening

Confidence interval 88.2%–93.5%
89.1%

Healthcare professional treated the patient with care and concern

Confidence interval 85.8%–91.7%
95.6%

Patient had confidence and trust in the healthcare professional

Confidence interval 93.3%–97.2%
86.8%

Reception and administrative team were helpful

Confidence interval 83.3%–89.7%
81.8%

Contacting the practice by phone was easy

Confidence interval 77.9%–85.1%
50.6%

Contacting the practice through its website was easy

Confidence interval 41.7%–59.5%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Longtown Medical Centre

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

7 January 2016GoodCQC rating history
3 October 2014Inspected but not ratedCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.