Registered from 1 April 2013.
GP practice · independent evidence profile
Kingswood Surgery
14 Wetherby Road, Harrogate, North Yorkshire, HG2 7SA
CQC location 1-523741919NHS organisation code B82014
A registered address may be where care is managed rather than delivered.
ODS code B82014. Data refreshed 1 September 2026.
Location and contact
14 Wetherby Road, Harrogate, North Yorkshire, HG2 7SA
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is not always effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Kingswood Surgery
Assessment dated 19 June 2025. Published 21 November 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People who used this service were given the opportunity to provide feedback to CQC as part of this assessment. We received feedback from 20 people and one care home, and most were positive about the quality of care and treatment provided. [Note: The relatively low numbers of feedback may, in part, be due to a technical fault with CQC’s webform during the period leading up to, and during, our assessment.] Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test were reviewed and showed that most people were satisfied with services offered by the surgery. Where concerns were raised, they tended to relate to either the appointment system, access to appointments, contact with reception or facilities (lift, parking etc). Recent information shared by Healthwatch was reviewed and no concerning issues, trends or themes were identified. Healthwatch acts as a champion for people using health and social care services, and they receive information of concern through various channels. This includes direct feedback from individuals, reports from local Healthwatch organisations, and data gathered from engagement activities like surveys and focus groups.They analyse this information to identify trends, highlight areas needing improvement, and inform decision-makers about public experiences and concerns. There was a patient participation group (PPG) that represented the views of people using the service and members described how management had previously engaged with them and how they had felt listened to. The PPG had not met recently with the management team however and the feedback we received from members was mixed, with some members, for example, liking the new triage system and others not. We received positive feedback from the local Integrated Care Board (ICB). An ICB is an NHS organisation in England responsible for planning and managing health services for a specific area within an Integrated Care System (ICS).
GP Patient Survey 2026
What registered patients reported
124 completed questionnaires · 35.6% response rate.
Overall experience was good
Confidence interval 85.2%–93.8%Experience of contacting the practice was good
Confidence interval 88.9%–96.2%Last appointment met the patient’s needs
Confidence interval 93.2%–98.6%Healthcare professional was good at listening
Confidence interval 92.5%–98.2%Healthcare professional treated the patient with care and concern
Confidence interval 91.9%–97.9%Patient had confidence and trust in the healthcare professional
Confidence interval 97.9%–100%Reception and administrative team were helpful
Confidence interval 86%–94.3%Contacting the practice by phone was easy
Confidence interval 74.3%–85.8%Contacting the practice through its website was easy
Confidence interval 73.6%–87%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Kingswood Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
29 August 2017GoodCQC rating history
11 February 2016Requires improvementCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.