Registered from 1 April 2013.
GP practice · independent evidence profile
Dr Murthy Motupalli
257 Blackburn Road, Accrington, Lancashire, BB5 0AL
CQC location 1-519990592NHS organisation code P81147
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A registered address may be where care is managed rather than delivered.
Area information from the registered record does not establish who funds or commissions this service. ODS code P81147. Data refreshed 19 October 2026.
Location and contact
257 Blackburn Road, Accrington, Lancashire, BB5 0AL
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is not always caring
Effective
This service is not effective
Responsive
This service is not always responsive
Safe
This service is not safe
Well-led
This service is not well-led
Latest published evidence
Ongoing Assessment for Dr Murthy Motupalli
Assessment dated 9 March 2026. Published 29 September 2026.
What CQC reported
The service is performing badly and we've taken action against the person or organisation that runs it.
People’s experience
Recent survey results, including from the National GP Patient Survey showed people were satisfied with services. Feedback obtained from staff during the assessment showed that there was limited clinical input, but people were able to access appointments.
GP Patient Survey 2026
What registered patients reported
84 completed questionnaires · 14.7% response rate.
Overall experience was good
Confidence interval 61.1%–79.3%Experience of contacting the practice was good
Confidence interval 59.7%–78.4%Last appointment met the patient’s needs
Confidence interval 70.8%–87.3%Healthcare professional was good at listening
Confidence interval 71.3%–87.4%Healthcare professional treated the patient with care and concern
Confidence interval 70.3%–87%Patient had confidence and trust in the healthcare professional
Confidence interval 81.3%–94.3%Reception and administrative team were helpful
Confidence interval 67.5%–84.7%Contacting the practice by phone was easy
Confidence interval 55%–74.4%Contacting the practice through its website was easy
Confidence interval 30.5%–64.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
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Community experiences
Patient reviews of Dr Murthy Motupalli
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Treatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
30 June 2016GoodCQC rating history
22 April 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.