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GP practice · independent evidence profile

The Mockett's Wood Surgery

Hopeville Avenue, St Peter's, Broadstairs, Kent, CT10 2TR

CQC location 1-513139684NHS organisation code G82650
Current overall CQC ratingRequires improvementAssessment dated 11 December 2024
Active registrationRegistered

Registered from 8 May 2013.

Registered addressHopeville Avenue, St Peter's, Broadstairs, Kent, CT10 2TR

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Kent and Medway Integrated Care Board

ODS code G82650. Data refreshed 31 August 2026.

Location and contact

Hopeville Avenue, St Peter's, Broadstairs, Kent, CT10 2TR

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Requires Improvement
58%

This service is not always effective

Responsive

Good
68%

This service is responsive

Safe

Requires Improvement
59%

This service is not always safe

Well-led

Requires Improvement
61%

This service is not always well-led

Latest published evidence

Ongoing Assessment for The Mockett's Wood Surgery

Assessment dated 11 December 2024. Published 9 December 2025.

What CQC reported

The service is not performing as well as it should and we have told the service how it must improve.

People’s experience

People were positive about the quality of their care and treatment. Recent patient survey results from the National GP Patient Survey 2024 reported above local and national averages for patient satisfaction. 91% of the respondents rated their experience of this practice as good overall. The NHS Friends and Family Test, showed people were satisfied with services. There was an active patient participation group (PPG) who actively tried to engage people and represented the views of people using the service.

GP Patient Survey 2026

What registered patients reported

100 completed questionnaires · 37.5% response rate.

87.1%

Overall experience was good

Confidence interval 76.9%–93.2%
78.5%

Experience of contacting the practice was good

Confidence interval 67.2%–86.7%
94.4%

Last appointment met the patient’s needs

Confidence interval 85.8%–97.9%
92.6%

Healthcare professional was good at listening

Confidence interval 83.4%–96.9%
92.2%

Healthcare professional treated the patient with care and concern

Confidence interval 83%–96.7%
94.5%

Patient had confidence and trust in the healthcare professional

Confidence interval 86%–98%
95.9%

Reception and administrative team were helpful

Confidence interval 88.1%–98.7%
70.2%

Contacting the practice by phone was easy

Confidence interval 57.9%–80.1%
60.4%

Contacting the practice through its website was easy

Confidence interval 41.9%–76.4%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of The Mockett's Wood Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

4 July 2022GoodCQC rating history
24 December 2020GoodCQC rating history
16 October 2019InadequateCQC rating history
25 June 2015GoodCQC rating history
20 August 2014Published CQC reportSee the official record for the report
21 November 2013Published CQC reportSee the official record for the report

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.