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GP practice · independent evidence profile

Primrose Hill Surgery

99 Regents Park Road, London, NW1 8UR

CQC location 1-5051935092NHS organisation code F83011
Current overall CQC ratingGoodAssessment dated 1 March 2024
Active registrationRegistered

Registered from 4 April 2018.

Registered address99 Regents Park Road, London, NW1 8UR

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS West and North London Integrated Care Board

ODS code F83011. Data refreshed 31 August 2026.

Location and contact

99 Regents Park Road, London, NW1 8UR

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Primrose Hill Surgery

Assessment dated 1 March 2024. Published 15 May 2024.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

In the 2023 National GP Patient Survey, the four key indicators we use to measure access were above the local and national averages. The practice showed a significant positive variation regarding access to the practice by phone. The remaining three indicators related to; overall experience of making an appointment; satisfaction with GP practice appointment time; and satisfaction with the appointments they were offered. All three indicators were higher than the local and national averages. The practice had reviewed and were actively responding to the survey results to continuously improve patient experience.

GP Patient Survey 2026

What registered patients reported

147 completed questionnaires · 23.3% response rate.

79.9%

Overall experience was good

Confidence interval 74.1%–84.7%
76.1%

Experience of contacting the practice was good

Confidence interval 69.9%–81.3%
89.4%

Last appointment met the patient’s needs

Confidence interval 84.5%–92.9%
90.6%

Healthcare professional was good at listening

Confidence interval 85.9%–93.9%
86.3%

Healthcare professional treated the patient with care and concern

Confidence interval 81%–90.4%
90.3%

Patient had confidence and trust in the healthcare professional

Confidence interval 85.5%–93.6%
82.2%

Reception and administrative team were helpful

Confidence interval 76.5%–86.8%
82.9%

Contacting the practice by phone was easy

Confidence interval 77.1%–87.5%
53.7%

Contacting the practice through its website was easy

Confidence interval 44.1%–62.9%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Primrose Hill Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

26 April 2022GoodCQC rating history
12 December 2018GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.