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GP practice · independent evidence profile

The Eston Surgery

Low Grange Health Village, Middlesbrough, Cleveland, TS6 6TD

CQC location 1-500638277
Current overall CQC ratingGoodAssessment dated 5 February 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressLow Grange Health Village, Middlesbrough, Cleveland, TS6 6TD

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS North East and North Cumbria Integrated Care Board

Organisation code not recorded. Data refreshed 31 August 2026.

Location and contact

Low Grange Health Village, Middlesbrough, Cleveland, TS6 6TD

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for The Eston Surgery

Assessment dated 5 February 2025. Published 19 September 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. The January 2025 and April 2025 NHS Friends and Family Test results showed 97% of respondents felt positively about their overall experience of this service, which was 5% higher than the national average response. Additionally, the National GP Patient Survey showed that 80% of respondents would describe their overall experience of this practice as good, which was higher than the national average of 74%. There was 1 review made by people on the NHS UK website within the last year, which was positive feedback. The practice had also conducted their own patient survey from October 2024 to December 2024, in which 100% of respondents described their overall experience of this service as excellent, very good, or good. There was not an active patient participation group (PPG) who represented the views of people using the service. Practice leadership told us they had held drop-in sessions, contacted patients, and advertised the PPG in the waiting room in an effort to recruit members.

GP Patient Survey 2026

What registered patients reported

Practice-level results will appear when an ODS match is available.

No 2026 practice-level survey result is matched to this record yet. This can happen for non-GP services, closed or newly registered practices, or records without a matching NHS organisation code.

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of The Eston Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

4 January 2024GoodCQC rating history
19 March 2019GoodCQC rating history
4 February 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.