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GP practice · independent evidence profile

Askern Medical Practice

The Askern Medical Centre, The White Wings Centre, Askern, Doncaster, South Yorkshire, DN6 0HZ

CQC location 1-499159882NHS organisation code C86605
Current overall CQC ratingRequires improvementAssessment dated 21 February 2024
Active registrationRegistered

Registered from 1 April 2013.

Registered addressThe Askern Medical Centre, The White Wings Centre, Askern, Doncaster, South Yorkshire, DN6 0HZ

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS South Yorkshire Integrated Care Board

ODS code C86605. Data refreshed 1 September 2026.

Location and contact

The Askern Medical Centre, The White Wings Centre, Askern, Doncaster, South Yorkshire, DN6 0HZ

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Requires Improvement
60%

This service is not always caring

Effective

Good
75%

This service is effective

Responsive

Requires Improvement
61%

This service is not always responsive

Safe

Good
66%

This service is safe

Well-led

Requires Improvement
57%

This service is not always well-led

Latest published evidence

Ongoing Assessment for Askern Medical Practice

Assessment dated 21 February 2024. Published 21 November 2024.

What CQC reported

The service is not performing as well as it should and we have told the service how it must improve.

People’s experience

Patients reported that they had experienced delays in complaints being actioned or sometimes not responded to. Staff gave us similar feedback. Leaders at the practice told us that some of the processes for complaints had not been followed due to staff shortages at management level over several months and that they believed they were now being dealt with effectively. Patients told us (via complaints to CQC, NHS choices feedback and GP National Survey), the patient participation group (PPG) and staff at a care home where patients were resident, that being able to get through on the telephone and that access to appointments was poor. There was similar feedback following our assessment from patients. Staff and whistle blowers told us the same. Leaders at the practice told us they thought the GP national survey sample was too small to draw conclusions and they believed their patient satisfaction survey was much higher than national averages. Patient feedback on staff was mixed regarding there being enough staff, some people told us that there were not enough staff from our give feedback on care completed by people following the assessments and complaints to CQC prior to our assessment. The practice told us they were recruiting more administrative staff. In the previous six months prior to our assessment of the practice CQC received 4 complaints from patients stating that they were unable to obtain repeat prescriptions and several whistleblowing from staff stating the same information. When we carried out the assessment any outstanding repeat prescriptions were waiting to be authorised in the prescribed time limits of the practice policy.

GP Patient Survey 2026

What registered patients reported

76 completed questionnaires · 16.4% response rate.

74.4%

Overall experience was good

Confidence interval 55.5%–87.1%
70%

Experience of contacting the practice was good

Confidence interval 51%–84%
87.6%

Last appointment met the patient’s needs

Confidence interval 69.8%–95.5%
88.4%

Healthcare professional was good at listening

Confidence interval 70.8%–96%
86.7%

Healthcare professional treated the patient with care and concern

Confidence interval 68.7%–95.1%
91.7%

Patient had confidence and trust in the healthcare professional

Confidence interval 74.8%–97.6%
81.1%

Reception and administrative team were helpful

Confidence interval 62.8%–91.6%
47.2%

Contacting the practice by phone was easy

Confidence interval 29.7%–65.3%
51.8%

Contacting the practice through its website was easy

Confidence interval 26%–76.6%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Askern Medical Practice

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

25 October 2021Inspected but not ratedCQC rating history
24 May 2021Inspected but not ratedCQC rating history
31 March 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.