Registered from 1 April 2013.
GP practice · independent evidence profile
Askern Medical Practice
The Askern Medical Centre, The White Wings Centre, Askern, Doncaster, South Yorkshire, DN6 0HZ
A registered address may be where care is managed rather than delivered.
ODS code C86605. Data refreshed 1 September 2026.
Location and contact
The Askern Medical Centre, The White Wings Centre, Askern, Doncaster, South Yorkshire, DN6 0HZ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is not always caring
Effective
This service is effective
Responsive
This service is not always responsive
Safe
This service is safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Askern Medical Practice
Assessment dated 21 February 2024. Published 21 November 2024.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
Patients reported that they had experienced delays in complaints being actioned or sometimes not responded to. Staff gave us similar feedback. Leaders at the practice told us that some of the processes for complaints had not been followed due to staff shortages at management level over several months and that they believed they were now being dealt with effectively. Patients told us (via complaints to CQC, NHS choices feedback and GP National Survey), the patient participation group (PPG) and staff at a care home where patients were resident, that being able to get through on the telephone and that access to appointments was poor. There was similar feedback following our assessment from patients. Staff and whistle blowers told us the same. Leaders at the practice told us they thought the GP national survey sample was too small to draw conclusions and they believed their patient satisfaction survey was much higher than national averages. Patient feedback on staff was mixed regarding there being enough staff, some people told us that there were not enough staff from our give feedback on care completed by people following the assessments and complaints to CQC prior to our assessment. The practice told us they were recruiting more administrative staff. In the previous six months prior to our assessment of the practice CQC received 4 complaints from patients stating that they were unable to obtain repeat prescriptions and several whistleblowing from staff stating the same information. When we carried out the assessment any outstanding repeat prescriptions were waiting to be authorised in the prescribed time limits of the practice policy.
GP Patient Survey 2026
What registered patients reported
76 completed questionnaires · 16.4% response rate.
Overall experience was good
Confidence interval 55.5%–87.1%Experience of contacting the practice was good
Confidence interval 51%–84%Last appointment met the patient’s needs
Confidence interval 69.8%–95.5%Healthcare professional was good at listening
Confidence interval 70.8%–96%Healthcare professional treated the patient with care and concern
Confidence interval 68.7%–95.1%Patient had confidence and trust in the healthcare professional
Confidence interval 74.8%–97.6%Reception and administrative team were helpful
Confidence interval 62.8%–91.6%Contacting the practice by phone was easy
Confidence interval 29.7%–65.3%Contacting the practice through its website was easy
Confidence interval 26%–76.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Askern Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Regulated activities
Specialisms
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
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