Registered from 1 April 2013.
GP practice · independent evidence profile
Dr Mehboob Bhatti
122 Sutton Road, Erdington, Birmingham, West Midlands, B23 5TJ
CQC location 1-494212196NHS organisation code M85115
A registered address may be where care is managed rather than delivered.
ODS code M85115. Data refreshed 31 August 2026.
Location and contact
122 Sutton Road, Erdington, Birmingham, West Midlands, B23 5TJ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Dr Mehboob Bhatti
Assessment dated 29 September 2025. Published 22 January 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. We spoke with 7 people who all provided positive feedback. The provider shared the latest Friends and Family Test data which was overall positive. In the previous 6 months 201 people had responded to the Friends and Family text message prompt and 85% of people rated their experience as very good or good. We saw that 6% of people rated their experience as very poor. There were 111 positive comments and 15 negative comments. Many people named individual staff in their comments where they had provided particularly good care. The provider had gathered and analysed feedback from the NHS Friends and Family Test. Although actions had not been implemented at the time of our assessment, there were plans in place to ensure feedback was reviewed and acted on. The provider scores in the National GP Patient Survey were generally aligned with or above the national average. People who rated their overall experience of their GP practice as good or very good was 88% in line with the national average of 89.9%. Ninety-five per cent of people felt their needs were met at their last GP appointment which was above the national average of 90% and 84% of people usually got to see their preferred healthcare professional which is above the national average of 40%. CQC had received information of concern from 3 people prior to our inspection. This information mostly related to making reasonable adjustments for disabled people. One person contacted us with positive feedback. There was an active patient participation group (PPG) who represented the views of people using the service.
GP Patient Survey 2026
What registered patients reported
79 completed questionnaires · 19.6% response rate.
Overall experience was good
Confidence interval 69.3%–77.2%Experience of contacting the practice was good
Confidence interval 70.7%–78.8%Last appointment met the patient’s needs
Confidence interval 90.2%–95.1%Healthcare professional was good at listening
Confidence interval 84.8%–90.9%Healthcare professional treated the patient with care and concern
Confidence interval 81%–87.8%Patient had confidence and trust in the healthcare professional
Confidence interval 94%–97.6%Reception and administrative team were helpful
Confidence interval 88.7%–93.7%Contacting the practice by phone was easy
Confidence interval 89.3%–94.2%Contacting the practice through its website was easy
Confidence interval 50%–64.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Dr Mehboob Bhatti
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
5 July 2024InadequateCQC rating history
22 September 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.