Registered from 1 April 2013.
GP practice · independent evidence profile
Akerman Medical Practice
2nd Floor, Akerman Health Centre, 60 Patmos Road, London, SW9 6AF
CQC location 1-487354436NHS organisation code G85695
A registered address may be where care is managed rather than delivered.
ODS code G85695. Data refreshed 31 August 2026.
Location and contact
2nd Floor, Akerman Health Centre, 60 Patmos Road, London, SW9 6AF
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Akerman Medical Practice
Assessment dated 14 October 2024. Published 20 March 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
We reviewed the National GP Patient Survey published in July 2024. The results were in line with national average scores for patient satisfaction in relation to equity in access, kindness, compassion and dignity and treating people as individuals.
We also asked the practice to invite patients to share their experience of the service via the Give Feedback on Care form on the Care Quality Commission’s website. We received 7 responses, 6 of which were positive. Patients told us staff were professional, helpful, and efficient and clinical staff communicated well. We received one mixed response about a patient’s experience when contacting the practice and during a consultation.
We reviewed the information available on NHS.uk website. Since 2022 9 comments had been posted with 8 positive comments about the service provided. One comment raised concerns about the care received. The practice responded to this comment with an apology and invited the patient to contact them directly so their concerns could be addressed.
The practice had an active Patient Participation Group (PPG) which was promoted through the practice website to encourage patients to join.
GP Patient Survey 2026
What registered patients reported
97 completed questionnaires · 9.9% response rate.
Overall experience was good
Confidence interval 65.9%–81.4%Experience of contacting the practice was good
Confidence interval 63.4%–79.6%Last appointment met the patient’s needs
Confidence interval 79.4%–92.2%Healthcare professional was good at listening
Confidence interval 71.2%–86.2%Healthcare professional treated the patient with care and concern
Confidence interval 75.6%–89.4%Patient had confidence and trust in the healthcare professional
Confidence interval 82.9%–94.4%Reception and administrative team were helpful
Confidence interval 69.6%–84.8%Contacting the practice by phone was easy
Confidence interval 42.5%–60.6%Contacting the practice through its website was easy
Confidence interval 44.9%–64.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Akerman Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
20 April 2020Requires improvementCQC rating history
2 March 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.