Registered from 1 April 2013.
GP practice · independent evidence profile
Beeches Surgery
9 Hill Road, Carshalton, Surrey, SM5 3RB
CQC location 1-485285503NHS organisation code H85662
A registered address may be where care is managed rather than delivered.
ODS code H85662. Data refreshed 31 August 2026.
Location and contact
9 Hill Road, Carshalton, Surrey, SM5 3RB
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Beeches Surgery
Assessment dated 6 June 2025. Published 11 November 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey, showed people were satisfied with services. For example, the GP Patient survey, 2025, found that the practice performed above local and national averages for a range of issues including, patients had confidence in the healthcare professional they saw, felt their needs were met during their last appointment and described their overall experience of this GP as good. There was an active patient participation group (PPG) who represented the views of people using the practice. Representatives from the PPG described how the PPG was kept up to date with developments at the practice, including vaccinations, physiotherapy and medicine reviews by a pharmacist.
GP Patient Survey 2026
What registered patients reported
103 completed questionnaires · 27.2% response rate.
Overall experience was good
Confidence interval 69.9%–81.2%Experience of contacting the practice was good
Confidence interval 70.5%–81.8%Last appointment met the patient’s needs
Confidence interval 82%–91%Healthcare professional was good at listening
Confidence interval 82.5%–91.3%Healthcare professional treated the patient with care and concern
Confidence interval 78%–87.9%Patient had confidence and trust in the healthcare professional
Confidence interval 86%–93.9%Reception and administrative team were helpful
Confidence interval 76.7%–86.8%Contacting the practice by phone was easy
Confidence interval 56.3%–69.2%Contacting the practice through its website was easy
Confidence interval 20.8%–40.9%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Beeches Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
19 December 2022Requires improvementCQC rating history
29 October 2021Requires improvementCQC rating history
15 August 2019Requires improvementCQC rating history
23 June 2017GoodCQC rating history
11 February 2016Requires improvementCQC rating history
14 May 2015InadequateCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.