Registered from 21 December 2017.
GP practice · independent evidence profile
New Longton Surgery
2 Churchside, New Longton, Preston, Lancashire, PR4 4LU
CQC location 1-4650627138NHS organisation code P81687
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A registered address may be where care is managed rather than delivered.
Area information from the registered record does not establish who funds or commissions this service. ODS code P81687. Data refreshed 19 October 2026.
Location and contact
2 Churchside, New Longton, Preston, Lancashire, PR4 4LU
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is exceptionally caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for New Longton Surgery
Assessment dated 20 July 2026. Published 17 September 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the service. This included speaking with people using the service at the time of our assessment and reviewing other feedback available to us. People were positive about the quality of their care and treatment. They described how staff treated them with kindness and compassion and respected their privacy. This was mirrored in the results of recent surveys, including the 2026 National GP Patient Survey, which showed the most people were satisfied and the results were better than local and national averages. The practice Friends and Family Test survey showed most people found the service very good. There was an active patient participation group (PPG) who represented the views of people using the service. They met quarterly with the practice manager and lead GP. Representatives from the PPG described how leaders shared information about changes and new initiatives and took their opinions and views into account. The PPG produced a newsletter to inform practice patients of key information and helped patients understand why changes were necessary.
GP Patient Survey 2026
What registered patients reported
105 completed questionnaires · 41.7% response rate.
Overall experience was good
Confidence interval 89.4%–92.3%Experience of contacting the practice was good
Confidence interval 91.3%–94%Last appointment met the patient’s needs
Confidence interval 95.4%–97.3%Healthcare professional was good at listening
Confidence interval 93.3%–95.6%Healthcare professional treated the patient with care and concern
Confidence interval 93.4%–95.7%Patient had confidence and trust in the healthcare professional
Confidence interval 95.4%–97.3%Reception and administrative team were helpful
Confidence interval 92.2%–94.7%Contacting the practice by phone was easy
Confidence interval 92.4%–94.9%Contacting the practice through its website was easy
Confidence interval 72.7%–82.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
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Community experiences
Patient reviews of New Longton Surgery
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
5 November 2020GoodCQC rating history
17 March 2020GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.