Registered from 23 November 2017.
GP practice · independent evidence profile
Fountains Medical Practice
Fountains Health, Delamere Street, Chester, Cheshire, CH1 4DS
CQC location 1-4459655578NHS organisation code N81102
A registered address may be where care is managed rather than delivered.
ODS code N81102. Data refreshed 31 August 2026.
Location and contact
Fountains Health, Delamere Street, Chester, Cheshire, CH1 4DS
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Fountains Medical Practice
Assessment dated 22 January 2026. Published 28 April 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The provider encouraged and used feedback from people who used the service to make improvements. Feedback we reviewed showed that patient experience of the service was positive overall. The results of the National GP Patient Survey showed the practice received similar to, or higher than local and national average scores for patient satisfaction. The results showed that patients felt positive about their overall experience of the service; patients felt listened to, treated with care and concern, involved in decisions about their care and treatment, and had confidence and trust in the healthcare professionals. Recent results from the NHS Friends and Family Test also showed that people were positive about their experience of the service. People who used the service were invited to provide feedback directly to CQC. Responses we received were positive overall. People told us they could access appointments easily and they were complimentary about staff in all roles.
GP Patient Survey 2026
What registered patients reported
103 completed questionnaires · 18.3% response rate.
Overall experience was good
Confidence interval 78.1%–89.6%Experience of contacting the practice was good
Confidence interval 69.7%–83.2%Last appointment met the patient’s needs
Confidence interval 77.4%–89.1%Healthcare professional was good at listening
Confidence interval 76.8%–88.8%Healthcare professional treated the patient with care and concern
Confidence interval 78.8%–90.2%Patient had confidence and trust in the healthcare professional
Confidence interval 79.9%–91%Reception and administrative team were helpful
Confidence interval 82.1%–92.5%Contacting the practice by phone was easy
Confidence interval 47.9%–64.7%Contacting the practice through its website was easy
Confidence interval 18.6%–45.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Fountains Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
17 August 2018GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.